Cathay Excellent | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Cathay Excellent

Status
Not open for further replies.

Limewood

AFF Supporter
Joined
Sep 20, 2006
Messages
4,334
Just had a great trip Cairns/ Hong Kong/Cairns (with friends) on Cathay Pacific.

My wife and I had various CPX vouchers from a previous trip to HK due to being bumped off a flight at the time. This flight 4 of us were using FF points.

The five of us arrived at the CNS airport and found the flight was delayed 2 hours, I kindly asked at check in if we could use our 2 lounge vouchers and also bring our 3 friends in as well!, at first it was a tad negative but I told her 2 off my companions were Qantas Club Members (they are but not flying Q on this occasion), the other (my best) friend had just had the bereavement of his wife of 50 years (he had). Off she went to make enquiries and bingo we were all in, very nice few hours we all had too.

At HK we simply checked in our luggage at Kowloon and jumped on the fast train to the airport (and picked up our gear in CNS on arrival, a great service I must say).

I asked if we could go BC with the upgrade voucher we had, he said "can't tell you until actual boarding", we waited in line then over came the check in guy and he asked us to jump on the BC queue, yep we received the upgrade, a very nice trip it was too.

So a big thank you to CPX, and they have us and our friends as very satisfied customers, and no doubt we will fly with them again.
 

simongr

Enthusiast
Joined
Jul 10, 2006
Messages
14,229
Good news re CX - I have found them to be great to fly with (I havent had to do anything like you have - just the main flying experience) and are certainly one of my preferred carriers.
 

Reggie

Established Member
Joined
Mar 20, 2006
Messages
1,616
Limewood its great to hear that you and your friends enjoyed your CX experience.

I find the service of CX to be brilliant. I think other airlines could take a leaf out of CX and Singapore Airlines books on customer service both inflight and at checkin
 

Limewood

AFF Supporter
Joined
Sep 20, 2006
Messages
4,334
Reggie said:
Limewood its great to hear that you and your friends enjoyed your CX experience.

I find the service of CX to be brilliant. I think other airlines could take a leaf out of CX and Singapore Airlines books on customer service both inflight and at checkin
Yes we will sure remember this for a while and of course tell anyone we know who is contemplating an OS trip about CPX.

Been to HK twice in past year, the thing that gets us it the fantastic MTR (Rail) system, now if only OZ could get one that nice, clean and efficent it would keep cars out of the city and big suburbs.
 

simongr

Enthusiast
Joined
Jul 10, 2006
Messages
14,229
Interesting comment re keeping cars in the burbs - I am sat in HKG at the moment lookng out of the office window and can see the lines of traffic stuck in jams at the moment - I am note sure having a great MTR is fulling easing travel woes ;)
 

Limewood

AFF Supporter
Joined
Sep 20, 2006
Messages
4,334
simongr said:
Interesting comment re keeping cars in the burbs - I am sat in HKG at the moment lookng out of the office window and can see the lines of traffic stuck in jams at the moment - I am note sure having a great MTR is fulling easing travel woes ;)
Oh' cars there yes know what you mean in HK what with so little roads and the huge condensed population. An OZ friend has been an air traffic controller there for past 17 years, says he doesn't have a car for reasons you point out.
 

SeatBackForward

AFF Supporter
Joined
Jun 20, 2006
Messages
3,680
Flights
My Map
The problem with car ownership in Hong Kong is not the price of the car itself - but the price of keeping the car somewhere.
 

dragonman

Active Member
Joined
Apr 3, 2007
Messages
516
Flights
My Map
I have to say my most recent experience (2 years ago) with CX was not that good SYD-HKG-LHR -HKG-SYD in Y was cramped and the service I thought was just ok.

Will be back with them in December but this time in J and as a WP expect I might get a more pleasant experience.
 

NM

Moderator
Joined
Aug 27, 2004
Messages
15,792
Flights
My Map
dragonman said:
I have to say my most recent experience (2 years ago) with CX was not that good SYD-HKG-LHR -HKG-SYD in Y was cramped and the service I thought was just ok.

Will be back with them in December but this time in J and as a WP expect I might get a more pleasant experience.
You will notice a huge difference between Y and J. The CX Y cabin is similar to QF and BA as far as being cramped is concerned. And from SYD you will have the CX version of Skybeds which are quite good, but the CX service in J and F is consistently superb.
 

Foreigner

AFF Supporter
Joined
Mar 29, 2006
Messages
4,153
I travelled Y syd-hkg-lax on 09 May.
Then last week lax-hkg, stopover for 4 days and hkg-syd last Fri.
Despite close to full flights all sectors, I had good seats, esp. last leg when I had 3 seats on row 70 (on the airbus).
Service was very pleasant and the CX lounge was useful for a shower before the overnight flight home.
On all the sectors, CX served JW black label and Chivas. That's special.
Like other poster, I checked in luggage at the central checkin centre to leave me light hand luggage.
The only issue with transfers is the rather long walks between gates. Flights ex sydney arrive around gate 65/67 whereas flights to NA go from around gate 3. Despite, would gladly travel CX, anytime.
 

clifford

AFF Supporter
Joined
Jul 6, 2004
Messages
1,776
Maybe not totally O/T, but I had a great flight CGK-SIN with Emirates in Y a couple of weeks ago.

It was a newish 777 and the seats were nice with reasonable pitch (guessing at 34").

Oh, how much nicer than Qantas (and dare I say CX) Y...
 

NM

Moderator
Joined
Aug 27, 2004
Messages
15,792
Flights
My Map
clifford said:
Maybe not totally O/T, but I had a great flight CGK-SIN with Emirates in Y a couple of weeks ago.

It was a newish 777 and the seats were nice with reasonable pitch (guessing at 34").

Oh, how much nicer than Qantas (and dare I say CX) Y...
Ah yes, but the real question is what scotch do they serve?
 
Status
Not open for further replies.

Community Statistics

Threads
81,233
Messages
1,872,935
Members
49,070
Latest member
Ryder
Top