Cathay Excellent

Discussion in 'Open Discussion' started by Limewood, May 21, 2007.

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  1. Limewood

    Limewood Established Member

    Sep 20, 2006
    4,316
    1,305
    Cairns
    Just had a great trip Cairns/ Hong Kong/Cairns (with friends) on Cathay Pacific.

    My wife and I had various CPX vouchers from a previous trip to HK due to being bumped off a flight at the time. This flight 4 of us were using FF points.

    The five of us arrived at the CNS airport and found the flight was delayed 2 hours, I kindly asked at check in if we could use our 2 lounge vouchers and also bring our 3 friends in as well!, at first it was a tad negative but I told her 2 off my companions were Qantas Club Members (they are but not flying Q on this occasion), the other (my best) friend had just had the bereavement of his wife of 50 years (he had). Off she went to make enquiries and bingo we were all in, very nice few hours we all had too.

    At HK we simply checked in our luggage at Kowloon and jumped on the fast train to the airport (and picked up our gear in CNS on arrival, a great service I must say).

    I asked if we could go BC with the upgrade voucher we had, he said "can't tell you until actual boarding", we waited in line then over came the check in guy and he asked us to jump on the BC queue, yep we received the upgrade, a very nice trip it was too.

    So a big thank you to CPX, and they have us and our friends as very satisfied customers, and no doubt we will fly with them again.
     

  2. simongr

    simongr Enthusiast

    Jul 10, 2006
    14,229
    1,742
    Good news re CX - I have found them to be great to fly with (I havent had to do anything like you have - just the main flying experience) and are certainly one of my preferred carriers.
     
  3. Reggie

    Reggie Established Member

    Mar 20, 2006
    1,616
    182
    Manchester
    Limewood its great to hear that you and your friends enjoyed your CX experience.

    I find the service of CX to be brilliant. I think other airlines could take a leaf out of CX and Singapore Airlines books on customer service both inflight and at checkin
     
  4. Limewood

    Limewood Established Member

    Sep 20, 2006
    4,316
    1,305
    Cairns
    Yes we will sure remember this for a while and of course tell anyone we know who is contemplating an OS trip about CPX.

    Been to HK twice in past year, the thing that gets us it the fantastic MTR (Rail) system, now if only OZ could get one that nice, clean and efficent it would keep cars out of the city and big suburbs.
     
  5. simongr

    simongr Enthusiast

    Jul 10, 2006
    14,229
    1,742
    Interesting comment re keeping cars in the burbs - I am sat in HKG at the moment lookng out of the office window and can see the lines of traffic stuck in jams at the moment - I am note sure having a great MTR is fulling easing travel woes ;)
     
  6. Limewood

    Limewood Established Member

    Sep 20, 2006
    4,316
    1,305
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    Oh' cars there yes know what you mean in HK what with so little roads and the huge condensed population. An OZ friend has been an air traffic controller there for past 17 years, says he doesn't have a car for reasons you point out.
     
  7. SeatBackForward

    SeatBackForward Established Member

    Jun 20, 2006
    3,676
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    The problem with car ownership in Hong Kong is not the price of the car itself - but the price of keeping the car somewhere.
     
  8. dragonman

    dragonman Active Member

    Apr 3, 2007
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    I have to say my most recent experience (2 years ago) with CX was not that good SYD-HKG-LHR -HKG-SYD in Y was cramped and the service I thought was just ok.

    Will be back with them in December but this time in J and as a WP expect I might get a more pleasant experience.
     
  9. NM

    NM
    Moderator

    Aug 27, 2004
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    You will notice a huge difference between Y and J. The CX Y cabin is similar to QF and BA as far as being cramped is concerned. And from SYD you will have the CX version of Skybeds which are quite good, but the CX service in J and F is consistently superb.
     
  10. Foreigner

    Foreigner Established Member

    Mar 29, 2006
    4,141
    1,213
    SYD
    I travelled Y syd-hkg-lax on 09 May.
    Then last week lax-hkg, stopover for 4 days and hkg-syd last Fri.
    Despite close to full flights all sectors, I had good seats, esp. last leg when I had 3 seats on row 70 (on the airbus).
    Service was very pleasant and the CX lounge was useful for a shower before the overnight flight home.
    On all the sectors, CX served JW black label and Chivas. That's special.
    Like other poster, I checked in luggage at the central checkin centre to leave me light hand luggage.
    The only issue with transfers is the rather long walks between gates. Flights ex sydney arrive around gate 65/67 whereas flights to NA go from around gate 3. Despite, would gladly travel CX, anytime.
     
  11. clifford

    clifford Established Member

    Jul 6, 2004
    1,774
    245
    Canberra / London
    Maybe not totally O/T, but I had a great flight CGK-SIN with Emirates in Y a couple of weeks ago.

    It was a newish 777 and the seats were nice with reasonable pitch (guessing at 34").

    Oh, how much nicer than Qantas (and dare I say CX) Y...
     
  12. NM

    NM
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    Aug 27, 2004
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    Ah yes, but the real question is what scotch do they serve?
     
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