Card payment sucharges banned in Australia from 2026

[Mr_Orange]

I just reviewed an expense claim for two Didi trips. All the trickle charges amounted to over 7.5% of the actual fare.

That's not far off the old Cabcharge days of 10%. Is anyone really saving money using Didi, etc over traditional taxis?

 

[DJTravels]

I just reviewed an expense claim for two Didi trips. All the trickle charges amounted to over 7.5% of the actual fare.

That's not far off the old Cabcharge days of 10%. Is anyone really saving money using Didi, etc over traditional taxis?

Well, the benefit of Didi is you are shown the upfront price with all the surcharges included. The actual trip fare has no relevance to you as the consumer and I suspect they deliberately add surcharges rather than increase trip fares just so they can control the amount they give to the drivers. Similar to how airlines rather increase fuel surcharges rather than adjusting their actual ticket fare prices.

 

[Mr_Orange]

Well, the benefit of Didi is you are shown the upfront price with all the surcharges included.

One of the two receipts had an extra added on to the pre-authorised amount so I guess customers aren't always shown the total.

 

[VPS]

I just reviewed an expense claim for two Didi trips. All the trickle charges amounted to over 7.5% of the actual fare.

That's not far off the old Cabcharge days of 10%. Is anyone really saving money using Didi, etc over traditional taxis?

Absolutely

 

[dajop]

One of the two receipts had an extra added on to the pre-authorised amount so I guess customers aren't always shown the total.

I've had a couple of instances when drivers took slightly longer routes and it added to the fare. When the rideshares first started, what you were quoted is what you paid. But nothing like a bit of enshitification over time.

 

[transpactraveller]

That happens to me with Uber as well, I think some of the drivers do it intentionally, a few times he'd "accidentally" miss a very obvious turn and have to go a few streets longer, then the final fare increases.

 

[CaptJCool]

That happens to me with Uber all the time, I think some of them do it intentionally, had the driver "accidentally" miss a turn off and have to go a few streets longer, then the final fare increases.

I thought Uber was a flat fare not changed by route variations ?

I note with the last taxi booking I made ONLINE from home to the airport (4am so no bus running then) that it was a FLAT PRICE. the driver didn’t turn the meter on

 

[dajop]

I thought Uber was a flat fare not changed by route variations ?

From here:
https://www.uber.com/au/en/ride/how-it-works/upfront-pricing/

The upfront price is an estimate, not a guarantee. This means your fare may increase if you travel to a different destination or make extra stops along the route, or the trip takes much longer than we originally estimated.

 

[Aeryn]

Generally on Uber the price will go up if driver takes extra toll roads, and it can also come down if the route assumed toll roads but the driver avoids them.

I quite often pay less than quoted because i redirect driver on some short cuts avoiding tolls and reducing the estimated drive time.