Received an email promoting the new app, so thought I'd give it a try, but the damn thing won't let me log in! Have tried downloading it on iPhone and iPad (which both have the required version of IOS), but on entering the password, I get a message saying "Incorrect details. The details submitted were incorrect. Please try again". Tried logging into my Flybuys account on my Mac with the same password, went through no problem at all, so don't know why the app won't work.
Have tried the following (individually and in combination):
Deleting and downloading the app again (on both devices)
Scanning my Flybuys card.
Entering my Flybuys number manually (and obsessively checking that each digit is correct).
Changing the password via the Mac (after logging out and back in again with the new password).
Double, triple, quadruple-checking that each letter/number/symbol of the password is correct (which they all were).
Made sure I was completely logged out of my account on the computer and tried logging in via the app.
but NOTHING will work. Finally gave up in disgust and deleted the app (again) from both devices.
Have tried the following (individually and in combination):
Deleting and downloading the app again (on both devices)
Scanning my Flybuys card.
Entering my Flybuys number manually (and obsessively checking that each digit is correct).
Changing the password via the Mac (after logging out and back in again with the new password).
Double, triple, quadruple-checking that each letter/number/symbol of the password is correct (which they all were).
Made sure I was completely logged out of my account on the computer and tried logging in via the app.
but NOTHING will work. Finally gave up in disgust and deleted the app (again) from both devices.
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