Morning all!
I have a DXB-GVA award flight which I want to change to DXB-ZRH (and bump up to J); which means cancelling and re-booking I guess. I can't cancel it online (tells me to call). Should I be able to do this through the normal call centre team or do I have to wait until Monday when the QFF call centre opens again?
Can't believe their QFF call centre is Mon-Fri only!
Thanks
I have a DXB-GVA award flight which I want to change to DXB-ZRH (and bump up to J); which means cancelling and re-booking I guess. I can't cancel it online (tells me to call). Should I be able to do this through the normal call centre team or do I have to wait until Monday when the QFF call centre opens again?
Can't believe their QFF call centre is Mon-Fri only!
Thanks