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Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

I had left it alone and moved on but your note reminded me...I raised a complaint via the website and it was promptly resolved within 12 hours & points allocated as 29/3 "LoyaltyCO".
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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AFF members can also access our Frequent Flyer Training courses, and upgrade to enjoy lots of other benefits and discounts!

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