Bankwest Qantas World MC 90k bonus, $6k spend in 3 months, $135 first year annual fee, exp 31 August 2019 | Page 9 | Australian Frequent Flyer
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Bankwest Qantas World MC 90k bonus, $6k spend in 3 months, $135 first year annual fee, exp 31 August 2019

JennyMG

Member
Joined
Jul 16, 2019
Messages
172
Qantas
Bronze
Virgin
Red
I got mine. Very happy about it. But absolutely honest about current ccs and two I’ve just cancelled, assets, income, expenditure. Was a bit tricky at first when my computer glitched and I pressed the back button - oops- creating two application numbers which is a no-no. But got that sorted with a phone call.
Was rung next morning with a bunch of questions, fill in form next day. All done.
More hoo hah in getting a few grand on this card than our old home loan though. Hate to think the hoops you have to go through theses days, I remember when I didn’t have a brass razoo and I was getting credit cards thrown a me!
 

nickfromeastryde

Active Member
Joined
Sep 25, 2010
Messages
638
Pretty straightforward in the end but just took a long time. Asked for payslips a few days after initial application, then over a week later requested some evidence of other income. Once that supplied, approved same day
 

EELS

Junior Member
Joined
Oct 9, 2018
Messages
24
More hoo hah in getting a few grand on this card than our old home loan though. Hate to think the hoops you have to go through theses days, I remember when I didn’t have a brass razoo and I was getting credit cards thrown a me!
Sounds like it, i feel like my chances of being declined for a card (was declined during a recent st george application :() than a home loan is higher.
 

stockmaster

Newbie
Joined
Dec 14, 2010
Messages
7
I was thinking about applying for this one, but after reading the bad experiences of a lot of users on this thread, I think I'd be best served avoiding it... Seems like a really bad process with staff calling up constantly and asking random Q's that I've never heard of being an issue on other C'card apps... Disappointing as the deal is quite good.
 

jboy90

Intern
Joined
Mar 28, 2016
Messages
52
I was thinking about applying for this one, but after reading the bad experiences of a lot of users on this thread, I think I'd be best served avoiding it... Seems like a really bad process with staff calling up constantly and asking random Q's that I've never heard of being an issue on other C'card apps... Disappointing as the deal is quite good.
Agree to an extent but it did not deter me. Only stuff up for me was a 6 day wait awaiting approval and receiving an email that shouldn’t have been sent to me.

Once approved it was easy to setup the card on the app and use Apple Pay and have all type card details available for online purchases.
 

JennyMG

Member
Joined
Jul 16, 2019
Messages
172
Qantas
Bronze
Virgin
Red
I was thinking about applying for this one, but after reading the bad experiences of a lot of users on this thread, I think I'd be best served avoiding it... Seems like a really bad process with staff calling up constantly and asking random Q's that I've never heard of being an issue on other C'card apps... Disappointing as the deal is quite good.
I don't know about others, but in all fairness some of the bother was caused by computer glitches, most of the Qs and A's that we were asked were done by very very pleasant people, with fantastic attitude, helpful and positive.
My initial problem (an almost immediate decline after I'd been accepted online) was that my computer glitched right at the cruicial moment. I HAD to begin the application again, creating two. That's frowned upon, and I can assume it's because they have their fair share of people who 'don't like the outcome' and so go back and fudge the figures. That wasn't my case. I simply rang up customer service, explained the situation, and was helped immediately. The lady reactivated my application, and resent it. I just had to wait for the card team to look at it.
That happened the very next day. Was called, and yes...sure.... a bunch of questions.
I'm the 'typist' in our house, so as long as my husband knew what I had answered on the form...all true, and carefully researched (bills, expenditure) and he had his 'verbal' password...then all good. OUr main questions came from the fact that we'd had 2-3 ccs that we'd just cancelled due to lack of use. I think they rightly wanted to know that we actually HAD done it, and we probably would have been better to have done that ages ago, rather than the day before! The usual 'scan and email' the bank statement/income stream thing, was pretty easy and standard. I learned that I shouldn't have put BOTH our expenditures on there if it was just for one person. Lady told husband that 'wife's credit card (in my name only) doesn't need to go on there, nor does her expenditure". That's good, half the bills!
So, while a bit fraught at first with my computer glitches, and declinations, actually a GREAT experience with customer service, ...very quick (24 hours), polite...professional, and was accepted in about a day and a half. Of course I wouldn't be so happy had it been knocked back, ...but all in all, great customer service. Which goes against what some have been saying for a long time.
Just waiting for the actual card now.
 

deebens

Member
Joined
Dec 7, 2015
Messages
247
My process was pretty smooth. Took a while between conditional approval and approval, I sent the payslips immediately, but I didn't hear from them again until it was approved.

Given they're holding the monthly points for spent/time limit, I'd expect them to sit on the bonus points until the last minute, so I foresee myself holding it for a while.
 

garagesalekhg

Member
Joined
Feb 23, 2017
Messages
115
Second statement received and no bonus points have been allocated to the BW account as yet. All the points from the spend show up awaiting transfer (60 day rule). T&C's say up to 5 months for the bonus points and it might just take that long before allocation to the BW account and then subsequent transfer to my QFF account.
 

douglasac10

Newbie
Joined
Jun 7, 2018
Messages
6
Card arrived today, so not bad for three days from wherever it came from to Geelong.

I had used it before with the Google Pay - if you haven't gotten your customer number to log into online banking or the app (so you can get the card number), give them a call and they can send the number through so you can log in, get the card number and start using the card.

Note you can't set a PIN until the card is activated, so if you use Google Pay or Apple Pay, you'll need to stick to sub-$100 purchases until you have activated the card.
 

guesswho2000

Junior Member
Joined
Oct 26, 2017
Messages
36
Flights
My Map
Note you can't set a PIN until the card is activated, so if you use Google Pay or Apple Pay, you'll need to stick to sub-$100 purchases until you have activated the card.
I think you're alright with Apple Pay at least...even after I'd got the physical card, I hadn't activated or set a PIN, and used Apple Pay to make a $300 payment OK. Strangely the EFTPOS terminal just spat out a receipt and asked for a signature, which I've never seen with Apple Pay before.
 

douglasac10

Newbie
Joined
Jun 7, 2018
Messages
6
I think you're alright with Apple Pay at least...even after I'd got the physical card, I hadn't activated or set a PIN, and used Apple Pay to make a $300 payment OK. Strangely the EFTPOS terminal just spat out a receipt and asked for a signature, which I've never seen with Apple Pay before.
Interesting, I didn't think it would do that given that usually only a signature is required if it can't authorise online. But it makes sense, really.

I imagine Google Pay would do the same.
 

Isochronous

Established Member
AFF Supporter
Joined
Dec 18, 2009
Messages
4,412
Flights
My Map
What's the minimum income requirement on this card? It's not obvious from the offer page on the BW website.
 

IainBinnie

Junior Member
Joined
Mar 5, 2012
Messages
15
I lodged an application last week including completing ID checks and payslips.

Called today to follow up as I got an email asking to confirm ID. Was told they have a backlog of about 8 business days and to expect to keep getting the automated emails until someone reviews the application.

Pretty poor.
 

JennyMG

Member
Joined
Jul 16, 2019
Messages
172
Qantas
Bronze
Virgin
Red
I lodged an application last week including completing ID checks and payslips.

Called today to follow up as I got an email asking to confirm ID. Was told they have a backlog of about 8 business days and to expect to keep getting the automated emails until someone reviews the application.

Pretty poor.
Yes it is a bit slack. You'd think if there was a massive backlog that 1) they'd know it was going to happen when marketing a 'deal' product 2) they'd prepare extra staff to deal with the extra advertising 3) they'd have 'backup' staff...I know, they have to be trained,...to come into the picture if things start getting a little frenetic, like it did...say ...about 4 weeks ago? 4) they'd tighten up their process a bit, so I didn't keep getting random emails asking for random things, AFTER I've been conditionally approved, and rung up already saying it was approved, and having been expecting the cards for DAYS now, still haven't, and still getting random emails which I reply to, and no one responds. ergh.
 

N860CR

Established Member
AFF Supporter
Joined
Nov 30, 2004
Messages
3,346
There are some of us here who are not popular with Bankwest due to benefiting quite well from another product of theirs. This has meant they’re not keen on giving us the banking product again.... is this carrying over to the credit card as well?
 

33kft

Active Member
AFF Supporter
Joined
Jun 19, 2018
Messages
633
There are some of us here who are not popular with Bankwest due to benefiting quite well from another product of theirs. This has meant they’re not keen on giving us the banking product again.... is this carrying over to the credit card as well?
They've confirmed this to at least 2 applicants in this thread from memory. But the answer is yes, it remains noted and they remain unwilling to offer products to those who had their accounts closed in most cases.
 

IainBinnie

Junior Member
Joined
Mar 5, 2012
Messages
15
There are some of us here who are not popular with Bankwest due to benefiting quite well from another product of theirs. This has meant they’re not keen on giving us the banking product again.... is this carrying over to the credit card as well?
That may be the case but there is currently a backlog impacting all applicants.
 

brettd

Junior Member
Joined
Jul 15, 2013
Messages
19
Interesting, I didn't think it would do that given that usually only a signature is required if it can't authorise online. But it makes sense, really.

I imagine Google Pay would do the same.
I tried it with Google Pay, got asked for a PIN number (which I didn't have) so ended up using another card.

Might depend on the EFTPOS machine too.
 

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