A heads-up that Bankwest failed to provide the PDS for the new "complimentary" travel insurance before 1 Oct (change from Covermore to XCover), and thereby seems to have obscured two things:
- if you had a qualifying trip that takes place from/after 1 October, it is not covered anymore (because the basic level did not require any registration steps) as far as all the public information would indicate (through omission). (Remember that this card covered any travel automatically at a basic level; no purchase requirement.)
- The new policy requires the "trip" to have been paid on the Bankwest card: "when you book your trip on your Eligible Bankwest credit card". I cannot find any definition of "book your trip" in the new PDS.
This is a pretty significant unadvertised change (unless I've overlooked something).