Struggling to use your Frequent Flyer Points?
Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.
Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.
You should be talking to ANZ. First make sure that your FF number is correctly recorded on the credit card account and that you have made at least one transaction on the account. Have points from purchases on the card been credited to your Qantas FF account