Robert said:If you are serious about cancelling your card and are prepared to actually do it, call them and tell the consultant that you are (not considering, might, maybe..) cancelling your card.
The consultants have been instructed to offer incentives such as massively reduced annual interest rates for people who are cancelling their cards. So you will (almost) certainly be offerred something in order to keep your business.
However, be prepared for them to call your bluff. You need to be prepared to cancel the card, if for some reason they don't make you an offer.
Gordon said:I rang them, and a guy (in a call centre in India???) told me, that there is a rebate of GOLD card fees if you cancel. But.... only if you cancel the card YOURSELF.... that is, you won't get the rebate if you get another bank to cancel for you (to get the bonus points).
d00t said:Gordon said:I rang them, and a guy (in a call centre in India???) told me, that there is a rebate of GOLD card fees if you cancel. But.... only if you cancel the card YOURSELF.... that is, you won't get the rebate if you get another bank to cancel for you (to get the bonus points).
bonus points??? other banks cancelling your cards?? explain!!
Gordon said:Yes, that's right.... Citibank PREVIOUSLY offered TWO points per dollar transferred from another card..... but I now notice, in the last few weeks sometime, that they have since altered their website statement. Citibank now only offer ONE point per dollar transferred.... even if you're CLOSING your other account!
So far, I haven't found another offer on the net, anywhere, that continues to offer TWO points per dollar etc. etc.
Anybody seen any OUTSTANDING offers lately????
Dalen said:I was told I should probably wait until the anniversary date considering I had paid the fees ......
My biggest complaint with ANZ is that they will not refund a proportion of fees for those who want to cancel immediately
The Pope said:They used to refund fees, I had mine refunded when I switched from the Qantas Visa to a Telstra Visa. I then had them refunded again about 6 months later when I complained about a completely different matter! Don't know why, but when you are complaining about a couple of dollar fee and they refund you $50, you don't ask questions!