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Answered Annual fee [waived when 'threatening' to cancel?]

DeKa

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Deka which card are you getting ready to cut?
I need your scissors please cove. Annual fee due next week so rang to cancel. They offered an $89 annual fee, so I said no thanks and cancelled.
 

cove

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It is a sad state of affairs when you outgrow a CC Deka. I believe I am on the last month of one I have loved. Sad days indeed as my endless supply of QF points will be endangered on December 1st if the message I received is not reversed.
My Citi Prestige and Westpac Platinum Kris Flyer are still running smoothly along with Citi Exec which is a US CC and the Amex Premier Rewards which is also an American CC.
 

tgh

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Another year fee free on wow primary card plus normal fee on wow secondary card.
I though that was a fair deal and so the card remains in my wallet and swmbo's purse… where it must compete with a DJ's amex card that is about to be come a DJ's amex plat card for o fee/1yr and 50000 points… :)
Better earn rate on the plat makes it a no brainer...
Competitive market out there
 

ellen10

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Another year fee free on wow primary card plus normal fee on wow secondary card.
I though that was a fair deal and so the card remains in my wallet and swmbo's purse… where it must compete with a DJ's amex card that is about to be come a DJ's amex plat card for o fee/1yr and 50000 points… :)
Better earn rate on the plat makes it a no brainer...
Competitive market out there
Did you ask or did you say you wanted to cancel?
 

tgh

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Same as last year.. wrote well in advance and said pls cancel when card payment due.. was not bluffing but happy with the offer to continue.
 

ellen10

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My annual fee is due next statement so I was going to ring. Last year they halved the fee. But fee free is better.
 

tgh

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I suspect that they have a good nose for "negotiators".
My position was quite simple and I wasn't seeking another fee free year although I did accept their offer.
If they don't offer me the card sans fee next year I will cancel.. simple enough…don't really care...
 

New Chump

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Nov 23, 2004
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I suspect that they have a good nose for "negotiators".
You did better than me. I could not get them to improve their offer to reduce the annual fee to the old fee of $89 for the next year.

Pretty much on my maximum pain barrier for an annual fee for this type of points-capped card with no free flight/travel credit/no points on ATO spend etc, but I have reluctantly kept it for another year.

NC
 

Thhhza

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Just cancelled my card after having it for 5 years. Offered me 2000 points to which I replied with asking for the fee to be waived. After waiting on the line, best they offered was a reduction to $89, alas card is now cancelled!
 

Oneworldplus2

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Gee wizz, good thing l thought about having a quick read on this thread.

Didn't know that the annual fee had gone up to $169. That is crazy. This card is useless. Will be cancelling this year.
 

Oneworldplus2

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Gee wizz, good thing l thought about having a quick read on this thread.

Didn't know that the annual fee had gone up to $169. That is crazy. This card is useless. Will be cancelling this year.
Got a phone call from services. Renewal date is next week. Threatened to cancel - wasn't a threat, l was actually going to can the card (too expensive) - got the fee waived for 'this year only'. Well, l'll have to cancel next year.
 

edcba

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Apr 27, 2004
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The annual fee is still $49 on the Visa Platinum card, and seems acceptable given that every month Woolworths Online offers 10% off for payments on this card.
 

Himeno

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Is this card worth it when there is no annual fee?
 

tgh

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Apr 23, 2006
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Tried to get help while I was overseas .
Call centre refused to accept the call.
Got my wife to ring from 'Oz , they said that they were no longer acting for wow
Wife gave up after many fruitless calls , told me to manage as best I could.
I struggled to complete my trip carrying an injury that should have been managed by the insurer.
 

GSP

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Jun 17, 2016
Messages
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I've had the Qantas WOW Visa card for coming up to a year after getting 40k sign on QAN points and fee free for a year. My anniversary is due next month and saw the $169 fee and rang up to close. They offered half fee ($84.50) I said no, I'm going to open the WOW Platinum Visa instead as it is also fee free for the first year with a $100 bonus. They come back and waived the fee for next year so I said OK and kept the card.

The answer to the question if the card is worth it, both cards I mentioned above (QAN Visa and Platinum Visa) offer 10% of a shop each month as mentioned above. I use the card exclusively for that. I wouldn't however pay a fee for that - it saves me about $300 per year (well actually $150 as I would otherwise use Cashrewards gift cards which are purchased at a 5% discount.)
 

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