I have two amex card and lookout if you have a rewards program, you will be annoyed by constant calls from India, and constant mailouts to your hme address. It has now got out of hand after two years membership with plague proportions. Some telemarketers just dont give up, they almost stalk you, and god forgive you hang up on them! they ring back and abuse you and request an apology! The switch from normal bank cards to amex has been an incrediable new world of harassment. You may think you can tell them not to call you back? try it! Your request will be ignored, you may even be told that you are really rude from someone not even in your country!
Just try and lower you credit limit, its a real experiment on the call centre, they just dont know how to do it! They will fax you and mail you any form but a reduction. Even calling the main office in australia cant even help you as they say they have to put you onto the call centre; guess where? India of course! Around and around you go! No one will take responsibilty, no one will will explain why I am getting the calls because its not in their FAQ's!
I had an Indian call centre lady call me two days ago to say that i had abnormal spending on my card the other day (of which i appreciated). But she could not hear me or understand me beacuse of the delay in telecommunications, so three days later my card is still disabled. I said i could not hear her, and she replied "good, I will cancel your card"!!!!!! arrrghhh!
Good bye AMEX! Hello local bank!!!!!!!!!!!!!!!!!!!!!!!!!
Just try and lower you credit limit, its a real experiment on the call centre, they just dont know how to do it! They will fax you and mail you any form but a reduction. Even calling the main office in australia cant even help you as they say they have to put you onto the call centre; guess where? India of course! Around and around you go! No one will take responsibilty, no one will will explain why I am getting the calls because its not in their FAQ's!
I had an Indian call centre lady call me two days ago to say that i had abnormal spending on my card the other day (of which i appreciated). But she could not hear me or understand me beacuse of the delay in telecommunications, so three days later my card is still disabled. I said i could not hear her, and she replied "good, I will cancel your card"!!!!!! arrrghhh!
Good bye AMEX! Hello local bank!!!!!!!!!!!!!!!!!!!!!!!!!