Drop the AMEX platinum service a call on 1800 67 37 60 and have a chat to somone in travel about it. Call them any time, 24 hours a day.marvel said:Hi,
Just wondering if anyone has used the AMEX platinum special business class airfare deal? I just got offerred one but they don't actually tell you what the special rate is?
Is there anything to justify the $900 annual fee?
AMEX platinum is and always has been based in AU. Same as Centurion (black).shillard said:Amex customer service has gone downhill since they relocated most CS operations to Mumbai.
My understanding not all services of Citibank Platinum (Visa or Mastercard) are AU Based, especially the concierge services. In Visa's case my understanding is these go to the Visa Platinum service, based in Singapore I believe.shillard said:Citibank Platinum Visa is WAY COOL by comparison. A far better value proposition, with true 24 hr customer service (based in Australia - no less!) - and I haven't even used half the available services.