ALL Accor+ Explorer Membership Discussion

[Flyingwombat]

My A+ renewal is end of September like you @Flyingwombat
I called Accor+ and was informed that 30 bonus nights land in the account after 1 October- no 20 nights in September- be nice but not happening.
If it did happen, many folk would be extremely happy with only 10 paid nights under their belt to reach/maintain Platinum!

Thanks so much for doing the legwork! I shall go back to my original plan of renewal in 2026. Hoping there will be a good sign up bonus again. Last time, I got 10,000 Qantas points, 30% off the cost and breakfast for 2. Shame platinum will be gone - I've enjoyed 15 free breakfasts for me and partner...

 

[ant-au]

So my renewal date is Sept 30th, but I decided to renew early, about a week ago.
How long does it take for them to credit the extra 20 nights Status Nights?

So, I got sick of waiting (It's been 2 weeks since I renewed) so lodged a support ticket with Accor.
My bonus nights haven't been credited yet, but my Accor Plus shows expiry of Nov 2026.

Their response was that since I have earned 30 status nights via Accor China, my 20 nights would not be credited.
I've replied saying that's incorrect, as this only comes into effect from 1st Oct. And I've renewed early, plus my subscription was due to expire on 30th Sept, so it's definitely not valid.

No response yet....

 

[JustSlash]

Their response was that since I have earned 30 status nights via Accor China, my 20 nights would not be credited.
I've replied saying that's incorrect, as this only comes into effect from 1st Oct. And I've renewed early, plus my subscription was due to expire on 30th Sept, so it's definitely not valid.

No response yet....

Interesting reply from them. I agree, the new policy shouldn’t count since it only kicks in on Oct 1. But does that kind of confirm the Accor China + Accor Plus combo won’t work after Oct 1, even though most people should still keep their status until Dec 2026?

 

[aikman]

My guess is that your bonus nights are due to automatically appear on 1 Oct being the first day of your membership year. The customer service team are unable to manually credit the nights so they came up with an excuse about Accor China. I don't know why they didn't just use the excuse that your nights will credit on the first day of your new year.

 

[bits]

So, I got sick of waiting (It's been 2 weeks since I renewed) so lodged a support ticket with Accor.
My bonus nights haven't been credited yet, but my Accor Plus shows expiry of Nov 2026.

Their response was that since I have earned 30 status nights via Accor China, my 20 nights would not be credited.
I've replied saying that's incorrect, as this only comes into effect from 1st Oct. And I've renewed early, plus my subscription was due to expire on 30th Sept, so it's definitely not valid.

No response yet....

Your membership renewal date was 30 Sep 2025. Bonus nights are credited within 7 days of this date (ie sometime between 1-7 October). The system doesn't take renewing early into account.

https://help.accorplus.com/hc/en-au/articles/21292241963673-How-do-I-enjoy-the-Accor-Plus-benefit-of-bonus-of-20-Status-Nights-and-when-will-I-receive-them

 

[GCC]

I just activated my Amex Platinum Accor + benefit and received 20 status nights. I’m really hoping the other 10 nights arrive on 1 October. Also I received an email from Accor saying “welcome back” and offering the 2 free months if I rejoined, but rejoining via Amex I didn’t get 2 extra months.

 

[bits]

I just activated my Amex Platinum Accor + benefit and received 20 status nights. I’m really hoping the other 10 nights arrive on 1 October. Also I received an email from Accor saying “welcome back” and offering the 2 free months if I rejoined, but rejoining via Amex I didn’t get 2 extra months.

Could have guaranteed +30 bonus nights by postponing activation until 1 October...(if the other 10 nights were important)

 

[GCC]

Could have guaranteed +30 bonus nights by postponing activation until 1 October...(if the other 10 nights were important)

Yes perhaps- and they are- but wanted the A+ benefits for a few upcoming stays, and with so much conflicting and confusing information just hit the button. Hopefully at least another 10 nights land when I “upgrade” to the new program..

 

[Cutty]

Has anyone reached Platinum this calendar year, with more than 30 bonus nights as a part of the number of nights stay? If so, has the status expiration date extended to 2026?