JetFlex fare rules
1. This Booking is refundable if your original booking was made as a JetFlex fare. A refund fee will apply.
2. Subject to availablity and payment of all applicable amounts, limited changes can be made to your Booking as follows;
- Date, time, origin, destination and passenger name changes are permitted subject to these fare rules (except passenger name changes are not permitted on Any Seat Award bookings).
- For date, time, origin and destination changes, your new fare will be at least the amount of the fare you originally purchased, and may be more. At the time your booking is changed, you must pay the difference (if any) between the fare you originally purchased and the fare available on the date of the change. A fare difference is not payable for permitted passenger name changes.
- Date, time, origin, destination and permitted passenger name changes may be made by telephoning Jetstar Telephone Reservations (see our contact us page on jetstar.com for contact details) or at any Jetstar counter at an airport but must be completed by the end of the day you were originally scheduled to depart.