Aircraft Substitution - A380 to 747 - Skybeds Mk1 or Mk2?

[ComeFlyWithMe]

I love the new CX J seats. I even love the old CX J seats, not quite as much as the new ones, but still more than Skybed Mk2.

I haven't tried Skybed MkII with the new mattress thingo, so maybe that has improved things?

CX J has always been a superior hard product but a little lacking on the soft product. Trying it again next week CDG-HKG so will see what has changed in the last 12 months. Experimenting in Sep with AF - skyslopes of their own, but with better food and more attitude

 

[bossreggie]

I haven't tried Skybed MkII with the new mattress thingo, so maybe that has improved things?

I flew in J on the way back from DXB the other day with LW and markis10. Had the mattress thingo etc. To me, the seats are still on a slope and I wasn't able to get that comfortable. I did sleep, but is was in bursts. I stupidly forgot to tick the box to not wake me if I was asleep for breakfast. Consequently, I was woken up 2 hours out of SYD. In comparison, my flight up to LHR, I probably slept 6+ hours solidly and usually this is the case.

 

[markis10]

I flew in J on the way back from DXB the other day with LW and markis10. Had the mattress thingo etc. To me, the seats are still on a slope and I wasn't able to get that comfortable. I did sleep, but is was in bursts. I stupidly forgot to tick the box to not wake me if I was asleep for breakfast. Consequently, I was woken up 2 hours out of SYD. In comparison, my flight up to LHR, I probably slept 6+ hours solidly and usually this is the case.

Agree very much with that, I actually preferred the SQ J A330 options by comparison which I flew the week before. I will be interested to see what is next for Qantas , something like the latest TG 777 cabin would be a good start.

 

[RooFlyer]

I flew in J on the way back from DXB the other day with LW and markis10. Had the mattress thingo etc. To me, the seats are still on a slope and I wasn't able to get that comfortable.

Are you referring to the 'banana' slope of MK11s when in the "full recline" mode? I can't see how anyone could sleep properly with the thing in that position.

I find the new mattress thingos better than nothing, but not making that much a difference to comfort.

 

[amaroo]

I haven't tried Skybed MkII with the new mattress thingo, so maybe that has improved things?

Afraid not!

CX J has always been a superior hard product but a little lacking on the soft product.

Couldn't agree more on the hard product.......however, my last few flights on both has seen CX come out in front.

 

[ComeFlyWithMe]

Afraid not!

That's sad. Surely they would have tonnes of old F mattresses from the retired birds that could be repurposed? They're pretty comfy and would probably fit the J seat.

Couldn't agree more on the hard product.......however, my last few flights on both has seen CX come out in front.

Good to hear. I shall be looking forward to my upcoming experience late next week. I'm in 11A on the 77W, just behind F in the mini cabin. Hopefully it will be conducive to sleep!

 

[adrian]

I haven't tried Skybed MkII with the new mattress thingo, so maybe that has improved things?

My Skybed MK1 seat was very hard - I am not sure if that was because it was old, or if all the Mk1 Skybeds are this hard. The mattress definitely made it softer. I am sure I would have managed even less sleep without the mattress.

 

[adrian]

As a postscript to this thread, my partner and I were eventually given 20000 QFF points each. Took well over 3 months of chasing, and to be honest, was a PITA to get. Not sure I would bother again in the future, but I guess that is what they count on....

 

[serfty]

Well done for persevering.

 

[Nizar]

An old thread but just a question to add.
I wonder if you'd be entitled to swap or change your flight (without incurring a fee) if you booked in J or F then had an aircraft change which meant an inferior seat ?
Surely you'd have a case ?
How about if you had a non-refundable ticket ?

 

[serfty]

There have been reports of QF agreeing to move passengers so booked onto alternative 388 operated flights - little I have come across in relation to compensation 'though.

 

[Nizar]

There have been reports of QF agreeing to move passengers so booked onto alternative 388 operated flights - little I have come across in relation to compensation 'though.

I think that would generally be acceptable.
But if booked as a JASA/FASA availability could be an issue ? Particularly the latter ? As in I doubt you could just fly the next day, etc ?
I suppose an aircraft substitution on the busy LAX routes must be pretty rare ?

 

[legroom]

An old thread but just a question to add.
I wonder if you'd be entitled to swap or change your flight (without incurring a fee) if you booked in J or F then had an aircraft change which meant an inferior seat ?
Surely you'd have a case ?
How about if you had a non-refundable ticket ?

I'm a non lawyer, Nizar.

I'd have thought the 'duty of care' here is the safe transfer to your destination at the given time on the given date.

It's a bit of a stretch IMHO to say the provider (QF in this case) has to be specific about the precise mode of delivery.

A swap from A380 to a cruise would be materially different from a switch to a 747 which AFAIK remains an acceptable mode of pan-Pacific transport.

Speaking as a non lawyer !

PS: I was swapped once - not happy but I didn't think much of it. Stuff happens !!!

 

[BAM1748]

Jet for jet is ok, jet for turbo prop is not acceptable.

380 to 747 is acceptable.

Matt
PS, in my opinion I would consider a 380 to 747 an improvement as a Boeing man.

 

[amaroo]

Luck of the draw.

I've lucked out on getting NF (new first) 3 times with BA and two QF J when A380 were swapped for 747 at the last minute.

This stuff happens.....the drinks are still the same

Forgot CX x 2 J sectors.

 

[Nizar]

I'm a non lawyer, Nizar.

I'd have thought the 'duty of care' here is the safe transfer to your destination at the given time on the given date.

It's a bit of a stretch IMHO to say the provider (QF in this case) has to be specific about the precise mode of delivery.

A swap from A380 to a cruise would be materially different from a switch to a 747 which AFAIK remains an acceptable mode of pan-Pacific transport.

Speaking as a non lawyer !

PS: I was swapped once - not happy but I didn't think much of it. Stuff happens !!!

Lol I didn't mean to sue them etc, so not talking about 'duty of care' as such, but more on the lines as to whether they would go to any reasonable lengths to ensure that unhappy customers are not disadvantaged/disgruntled/unhappy/outraged.

In most businesses I would suspect that if customers are not happy the owner/management would not only seek to rectify things if they are breaching their 'duty of care' but rather they would go to reasonable lengths to ensure that customers are happy beyond simply 'duty of care'.

Flying F for most is a once in a lifetime thing; could have taken years to save the points, or several months to save the cash, etc. Maybe it's laughable to some that people would complain they are flying an inferior First class product and yes, first world problem sure, but still a problem and such a passenger would be outraged as effectively they are not getting what they paid for. You paid for a flight in F on the A380 not a flight in F on a 747.

For the customer that doesn't care - that's great !

But for those that only flew QF because they "knew" they were getting a flatbed, or for those that spent more money to fly QF cf other airlines and decided it was worthwhile because of the flatbed, or chose QF to "experience" an A380, if such passengers are not happy with the aircraft change then I think QF should accomodate this.

And judging from serfty's reply, they have been, which is pleasing to see

 

[drron]

Just watch out you may get a QF "droopy bed"if you insist on flying the A380.:shock:

 

[Nizar]

Just watch out you may get a QF "droopy bed"if you insist on flying the A380.:shock:

Hahhahaha true.
Having never tried the QF A380, can the drooping, at least potentially, also happen to the F seats too ?
Or do the F seats have something to support the foot end like an ottoman, etc ?

 

[adrian]

Hahhahaha true.
Having never tried the QF A380, can the drooping, at least potentially, also happen to the F seats too ?
Or do the F seats have something to support the foot end like an ottoman, etc ?

They QF F seat is a lot like the CX J seat, only a bit wider. And they both have an ottoman at the end, so I doubt they would get the droopy end