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(Air) NZ emailing every small changes made to scheduling

Discussion in 'Open Discussion' started by AustraliaPoochie, May 25, 2014.

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  1. AustraliaPoochie

    AustraliaPoochie Established Member

    Feb 9, 2014
    3,431
    400
    Dog Box in suburban Adelaide, (Au)
    #1 AustraliaPoochie, May 25, 2014
    And asking a passenger to confirm it.
    Have NZ flights coming up, and even 5 mins late, they want a confirm.
    Comp systems would not accept, so I had to wait 20 mins on phone to 132476!
    Prefer if not so pain in bum. Ideal solution, computer system will/would have accepted confirmation.
    Moaner dog I am
     

  2. Mwenenzi

    Mwenenzi Established Member

    May 17, 2006
    1,801
    254
    MEL
    #2 Mwenenzi, May 25, 2014
    Even a small change could make a connection non compliant with minium connection time on the next flight (if applicable). If the web link does not work first time try again later..
    And I always look for other phone numbers instead of using the expensive 13xxxx numbers.
     
  3. mushez

    mushez Active Member

    Mar 17, 2013
    548
    192
    Brisbane/Tauranga (NZ)
    Flight Map:
    View my flight map
    #3 mushez, May 25, 2014
    All airlines do it, EK do it also.
     
  4. MelUser

    MelUser Established Member

    Aug 6, 2007
    1,677
    110
    Melbourne
    #4 MelUser, May 25, 2014
    AA loves doing this.

    AA also does it when the flight number changes without any time change which seems to happen a bit.
     
  5. AustraliaPoochie

    AustraliaPoochie Established Member

    Feb 9, 2014
    3,431
    400
    Dog Box in suburban Adelaide, (Au)
    #5 AustraliaPoochie, May 25, 2014
    Ok, thanks.
    Havent flown EK (yet), later on this year will be my first few.
    SQ, only one flight done many years ago, ... but I didn't have email at that time registered in my name.
     
  6. AustraliaPoochie

    AustraliaPoochie Established Member

    Feb 9, 2014
    3,431
    400
    Dog Box in suburban Adelaide, (Au)
    #6 AustraliaPoochie, May 25, 2014
    I used an Australian landline, so just a one fixed charge.
    I had a mobile at hand, and was nearly going to use that (!!!) as I have to somehow reduce the prepaid balance, Optus it is and its due to drop $40, thats my balance, if I don't recharge it with $30 or more. APART from using a mobile to call a **x line! Its a 2nd mobile I use for non work purposes.
    Ok, leave you to what you were doing.
    Re: change in scheduling that might make a flight connection unattainable, umm, yes, good point that one.
     
  7. maninblack

    maninblack Established Member

    Aug 14, 2006
    2,303
    698
    #7 maninblack, May 26, 2014
    I got the email. Exactly, a 5 minute change but the code and confirm worked.
     
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