(Air) NZ emailing every small changes made to scheduling

[AustraliaPoochie]

And asking a passenger to confirm it.
Have NZ flights coming up, and even 5 mins late, they want a confirm.
Comp systems would not accept, so I had to wait 20 mins on phone to 132476!
Prefer if not so pain in bum. Ideal solution, computer system will/would have accepted confirmation.
Moaner dog I am

 

[Mwenenzi]

Even a small change could make a connection non compliant with minium connection time on the next flight (if applicable). If the web link does not work first time try again later..
And I always look for other phone numbers instead of using the expensive 13xx_x numbers.

 

[mushez]

All airlines do it, EK do it also.

 

[MelUser]

AA loves doing this.

AA also does it when the flight number changes without any time change which seems to happen a bit.

 

[AustraliaPoochie]

Ok, thanks.
Havent flown EK (yet), later on this year will be my first few.
SQ, only one flight done many years ago, ... but I didn't have email at that time registered in my name.

 

[AustraliaPoochie]

I used an Australian landline, so just a one fixed charge.
I had a mobile at hand, and was nearly going to use that (!!!) as I have to somehow reduce the prepaid balance, Optus it is and its due to drop $40, thats my balance, if I don't recharge it with $30 or more. APART from using a mobile to call a **x line! Its a 2nd mobile I use for non work purposes.
Ok, leave you to what you were doing.
Re: change in scheduling that might make a flight connection unattainable, umm, yes, good point that one.

 

[maninblack]

I got the email. Exactly, a 5 minute change but the code and confirm worked.