thewinchester
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From Consumer Traveller, an insight into the problems of Airline alliances, and particularly Oneworld.
The article mainly address affecting North America/UK, but it seems to make some valid points.
The article mainly address affecting North America/UK, but it seems to make some valid points.
6 current kinks in the Oneworld alliance
by JANICE HOUGH on JULY 23, 2010
The latest airline semi-merger announcement came this week from British Airways, Iberia Airlines and American Airlines. The email message to travel agents also says they received anti-trust immunity along with Finnair and Royal Jordanian.
Of course, this is pitched as “significantly strengthening the customer benefits” of the Oneworld Alliance.
From a travel agent perspective, these mergers do have some advantages for clients, especially when it comes to fare combinability. But like many airline innovations, alliances can create as many problems as they solve.
The airlines state that “some benefits will be available in the fourth quarter of 2010, while other benefits may take longer to implement due to greater complexity and our desire to ensure our customers continue to be well served…”
Translation, let’s see what happens when we start working out the kinks.
Here are six potential kinks that come to mind...