2 pax on one ticket - one cant make it

[mannej]

The Fare Difference is when changing to a Starter Plus from the original ticket right?

 

[markis10]

The Fare Difference is when changing to a Starter Plus from the original ticket right?

Fare difference from base to current base with starter plus, so you would do the split then pick a date during the current sale which has the lowest base!

 

[eric2011]

They dont check ID, why not take a friend.

 

[ozbeachbabe]

Just asking for feedback, have a ticket on JQ OOL to MEL and return. Two of us on the ticke,t my partner cant make becuase of work. Should I call JQ and let them know? Or just check both of us in and tell them at the airport? (I know and understand that I wont get a credit or refund). I am thinking if I dont tell them until the airport I will have a spare seat next to me!

I had this exact same thing, I just split the PNRs, very simple process over the phone, then just don't show up.

IMHO this is a better way of handling the situation as the airline will not have to waste time chasing up a fail to board pax nor would they have to reopen the flight to offload the pax & print the manifest again. More than likely the seat would remain vacant up until the airline closed the flight, however if there were standby pax they will now be in that seat.

Rather than lose the fare totally why not call the airline no later than 24 hours before & have them put that ticket into credit which can be used to rebook to the same or another destination in the future. Sure they will charge an amendment or service fee when you eventually go to rebook but is dropping $100 bucks really worth a spare seat that you mightn't even get if there are standbys???

Simply do a no-show would be the easiest option. If your conscience is more important the empty seat next to you, let them know at the airport. Otherwise, have the other person OCLI and choose the seat next to you. Note that your flight will be delayed, together with another 100-odd people.

I saw a great example of why you don't OLCI if you intend to noshow. OLCI was done for the 4 pax in the booked knowing full well only 3 were going to travel. However as often the case Murphys Law made an appearance & the baggage was pooled in the name of the pax who wasn't going to travel. In the final stages of the flight it's apparent that there was a noshow who had bags. The other 3 in the booking who were now onboard were quizzed as to whereabouts of their friend & fesssed up that he was never travelling.

Despite the others insisting the bags were theirs the Captain was not having bags tagged in the name of a person who was offloaded from the flight. Bags had to be located & retagged in the name of those travelling which caused a significant delay to the red eye DRW/SYD flight resulting in inconvenience to everyone including many missed domestic and international connections, not to mention rolling delays for all onward flights that a/c was operating that day which would have affected over 1,000 people.

I dont' believe the flight will actually be delayed by the failure to board of a passenger that has checked in but checked no luggage. When you look at the average on-time performance and typical schedule deviation for a flight I doubt it'll have any impact at all - any deviation will be well within the margin of error for that flight's typical on-time performance.

Sometimes it's not a matter of finding the bag. If you've got a storm approaching & a possible 5mile warning imminent you want everyone onboard in a timely fashion so the engineer on the tarmac can depart the flight. Sometimes a couple of minutes can be the difference between departing on time vs sitting on the tarmac & waiting an hour onboard the a/c for the 5mile warning to be cancelled before you can depart.

I've been on many a flight where online checked in people have been no shows, they call within the terminal and onboard, then offload from paxmanifest then we push back on time. If there was baggage invloved, it wouldbe a different matter, have had that a few times where it takes the handlers a while to find baggage.

Yes, particularly when they've already moved on to load the next flight. This happened the other day & by the time the guys finished loading the next aircraft (ie they were instructed to do this before going back to the first a/c) the flight copped a 41 minute delay.

 

[ike]

Thanks so much all your feeback.
It was a price match fare with TT booked back in April.
I will spilt the booking and get two PNR's then try and re-book using the sale on now.

 

[ozbeachbabe]

Thanks so much all your feeback.
It was a price match fare with TT booked back in April.
I will spilt the booking and get two PNR's then try and re-book using the sale on now.

Remember that if there is any residual credit left after the new fare is booked & service fee deducted this won't be refunded so either make the new booking a return to utilise all your credit or just buy a sale fare outright & leave the credit for another time.

 

[wilco]

It was a price match fare with TT booked back in April.
I will spilt the booking and get two PNR's then try and re-book using the sale on now.

Given that it was a TT price match, then no matter what you do, they will not allow you add the bundle as the TT fare was non changeable so the same "conditions" apply to the JQ price matched fare

Rather than lose the fare totally why not call the airline no later than 24 hours before & have them put that ticket into credit which can be used to rebook to the same or another destination in the future. Sure they will charge an amendment or service fee when you eventually go to rebook but is dropping $100 bucks really worth a spare seat that you mightn't even get if there are standbys???

see above.

IMO, if you, your friend or whoever has paid for the seat, its yours to do what you will with it. Just because you choose not to use it, doesn't mean the airline can resell it. They can only sell the same thing once. If they choose to use it for their financial benefit, they should reimburse the original fare.

I saw a great example of why you don't OLCI if you intend to noshow. OLCI was done for the 4 pax in the booked knowing full well only 3 were going to travel. However as often the case Murphys Law made an appearance & the baggage was pooled in the name of the pax who wasn't going to travel. In the final stages of the flight it's apparent that there was a noshow who had bags. The other 3 in the booking who were now onboard were quizzed as to whereabouts of their friend & fesssed up that he was never travelling.
Despite the others insisting the bags were theirs the Captain was not having bags tagged in the name of a person who was offloaded from the flight. Bags had to be located & retagged in the name of those travelling which caused a significant delay to the red eye DRW/SYD flight resulting in inconvenience to everyone including many missed domestic and international connections, not to mention rolling delays for all onward flights that a/c was operating that day which would have affected over 1,000 people.

Sometimes it's not a matter of finding the bag. If you've got a storm approaching & a possible 5mile warning imminent you want everyone onboard in a timely fashion so the engineer on the tarmac can depart the flight. Sometimes a couple of minutes can be the difference between departing on time vs sitting on the tarmac & waiting an hour onboard the a/c for the 5mile warning to be cancelled before you can depart.

Yes, particularly when they've already moved on to load the next flight. This happened the other day & by the time the guys finished loading the next aircraft (ie they were instructed to do this before going back to the first a/c) the flight copped a 41 minute delay.

That was a bit silly on their part, but the luggage issue can be easily avoided with a bit of foresight.

As for the ensuing delays, bad luck. IMO, JQ were going to throw the T&C book at the passengers either way, so in a perverse sort of way, they got a taste of their own medicine.

I know that T&C's need to exist, but JQ et al are extreme in their enforcement. This chap is going to be screwed, The family of 4, where the father didn't travel were screwed, the chap who's son missed checkin by 1 minute despite being in the line for 15 minutes was screwed, its always the poor traveller who gets screwed and I'm sick of it.

Travel IMO is a bit of give and take, but the likes of JQ and TT are no give, all take and that just doesn't wash with me. I have no issue with forcing JQ to experience the financial pain of losing money, something that they impose on their passengers every day. The only problem is that the passenger might lose a hundred or two wheras delays cost tens of thousands... food for thought Jetstar!

 

[markis10]

Just because it's a price match does not meant cannot be changed to a normal JQ fare, then add the pack, it's only when you try to add the pack to the price match that you run into issues for obvious reasons.

 

[wilco]

Just because it's a price match does not meant cannot be changed to a normal JQ fare, then add the pack, it's only when you try to add the pack to the price match that you run into issues for obvious reasons.

Will they do that though??

Im was pretty certain that once you have a price matched fare, you use it or lose it. No upgrades, no changes, no nothing. Happy to stand corrected however.

So for the OP, using your explanation, he'd have to upgrade to the normal (pre price match) fare, plus the bundle, plus the change fee, meaning he's looking at at least $60-$80?

As JQ have done me no favours, i'd OLCI the second seat and no show.....but to each their own I suppose.

 

[ozbeachbabe]

That was a bit silly on their part, but the luggage issue can be easily avoided with a bit of foresight.

I don't know how you can avoid luggage 'issues' with a bit of foresight as not all pax have the ability to think of the possible ramifications of their actions so due to being so focussed on getting a spare seat.

As for the ensuing delays, bad luck. IMO, JQ were going to throw the T&C book at the passengers either way, so in a perverse sort of way, they got a taste of their own medicine.

The 767 belonged to QF. If you were one of the pax would you have just thought "gee those pax really gave QF a lesson"?

As JQ have done me no favours, i'd OLCI the second seat and no show.....but to each their own I suppose.

By all means allocate seats together, divide the pnrs then noshow for the flight not having checked in at all, however I don't see why you feel the need to OLCI then be a fail to board pax. You may think it's a way to give JQ payback however it's really just showing contempt for your fellow passengers by causing unnecessary delays.

 

[wilco]

I don't know how you can avoid luggage 'issues' with a bit of foresight as not all pax have the ability to think of the possible ramifications of their actions so due to being so focussed on getting a spare seat.

I think you just answered your own question.....

The 767 belonged to QF. If you were one of the pax would you have just thought "gee those pax really gave QF a lesson"?

whoops. Why did I automatically assume it was JQ? lol

and sure, I would not have been happy, but then at the end of the day, would I have really known what the issue was? I doubt they'd make an announcement that explained the exact cause for the delay other than they have some sort of baggage issue or a passenger with bags failed to board.

If they DID announce the full reason, I think that is unacceptable.

By all means allocate seats together, divide the pnrs then noshow for the flight not having checked in at all, however I don't see why you feel the need to OLCI then be a fail to board pax. You may think it's a way to give JQ payback however it's really just showing contempt for your fellow passengers by causing unnecessary delays.

IME, QF have been pretty good overall, so perhaps I am more forgiving than I am with JQ. I don't like any business that operates like JQ/TT do. Its all about them and if you do one tiny little thing wrong, they throw the book at you but when something happens from there end, there is no responsibility whatsoever. I know that you get what you pay for, but I'm not convinced that you pay so little, you deserve to be treated like a piece of proverbial. TT is notorious for its 10-12 for delays and cancellations with NO regard for passengers welfare and that IMO is unacceptable.

As for no showing, it IS a way of sticking it to JQ. They unjustly enrich themselves with your fare because your circumstances change (generally something outside of your control) so why shouldn't they wear a cost for something that is within their control? Its sad that fellow passengers are collateral damage, but please don't get me started on that topic. Despite many posters on this forum that should know better, they are not as selfless as you and I would like to believe.

 

[Flashback]

This thread is a timely reminder for me, I have 2x PAX booked on LHR-DUB return on BMI for St Paddy's day next year and it looks like I may not be able to make it due to work commitments now (will most likely be out of the country). Hopefully BMI will let me split the PNR without issue as my +1 would still like to go.

 

[samiam]

Okay I'm gonna say it, well, express my opinion at any rate...

... I think it's a reflection of the 'I" in society when a part of the population deems it okay to lie in an example such as this. IMO, this is not simply a situation of 'not telling the truth' as evidenced by the suggestion to purposely OLCI, knowing full well the pax will be a no-show.

Sugar-coat it whichever way; call to account the behaviour of the airline to support the argument; provide me with a 'what would I do' example totally out of context in order to demonstrate that my argument is flawed, therefore I am not entitled to express an opinion.

If an individual is prepared to tell a lie in this situation, what other situations would they be prepared to lie about - work, family, marriage?

Extreme I know - but it's okay to express a polar opinion, and present another view that's less about the impact on others and more about moral conscience.

BTW- nice to see the OP split the PNR

 

[wilco]

1. ... I think it's a reflection of the 'I" in society when a part of the population deems it okay to lie in an example such as this. IMO, this is not simply a situation of 'not telling the truth' as evidenced by the suggestion to purposely OLCI, knowing full well the pax will be a no-show.
2. Sugar-coat it whichever way; call to account the behaviour of the airline to support the argument; provide me with a 'what would I do' example totally out of context in order to demonstrate that my argument is flawed, therefore I am not entitled to express an opinion.
3. If an individual is prepared to tell a lie in this situation, what other situations would they be prepared to lie about - work, family, marriage?
4. Extreme I know - but it's okay to express a polar opinion, and present another view that's less about the impact on others and more about moral conscience.
5. BTW- nice to see the OP split the PNR

1.
Your absolutely right and it is a very sad reflection that this is what we have become, but unfortunately this is what people need to do as "that" is what you are up against. So unless you want to always lose out, you have to play the game. The 'not telling the truth' bit confuses me tho because as far as I was aware, thats exactly what a lie is.

2.
You are entitled to your opinion and its nice to see there is some morality out there, but I feel (for me) that taking the moral high ground is sometimes not an option, because if its not on the table with the other party, it means nothing.

3.
I think that is a bit extreme and very much out of context. Have you never told a porkie before? Those that claim to have never told a lie are liars.

4.
Again, I absolutely agree with you. But don't you think that its morally unconscionable to keep money that you are no longer entitled to? i.e.: pax can't make it so lets keep his fare and then resell his seat again? Im not suggesting they refund it, but surely the can put it into credit (like QF would) and allow him/her to use it at another time minus any (outrageous) change fees.

5.

You're assuming JQ let him do it.....


I like and appreciate your stance but sadly its just not compatible with the world we live in. Just take a look around you. Half your income is taken by the government that is slowly but surely reducing the benefits it is supposed to provide (education, healthcare, infrastructure etc). Your bank sits back and rakes in BILLIONS of dollars in interest, fees and charges. You pay well above normal profit margins for almost everything you buy (groceries, housing, utilities). You get stung $100 by local councils because you were in the carspace 5 minutes longer than you were allowed and to bring it back on topic, you get shafted by an airline (TT in this example) that cancel a flight because it either doesn't have enough aircraft for hasn't completed the necessary maintenance, only to be told that they are not responsible for your welfare, expenses or getting you home. So until we all get to this utopia, you take the high ground at your peril.

 

[Deleted User]

Have had this happen to me on Jetstar as well... Bit of a coincidence. As my traveling companion couldn't get a refund they just left the ticket.

I checked them in online and selected the seat next to me.

Then it was funny at the airport hearing them paged to go to gate XX as your flight is ready for an immediate departure. Since they were checked in JQ couldn't assign the seat next to me.

So I had a spare seat. Win!

+1

I have done this a few times on Qantas

The way I see it, I paid for the ticket so its mine to do as I please :!:

 

[serfty]

+1

I have done this a few times on Qantas

The way I see it, I paid for the ticket so its mine to do as I please :!:

Won't always work.

I've flown standby on Qantas - someone had checked in; didn't front, I received a BP for that seat and boarded about 7 minutes before scheduled departed.

 

[Deleted User]

Won't always work.

I've flown standby on Qantas - someone had checked in; didn't front, I received a BP for that seat and boarded about 7 minutes before scheduled departed.

Well I'm just talented or lucky then lol

 

[wilco]

Won't always work.

I've flown standby on Qantas - someone had checked in; didn't front, I received a BP for that seat and boarded about 7 minutes before scheduled departed.

And this (i think) is the crux of the issue. If the airline is able to use/sell the seat, then they should refund the other purchase of it. You should not be able to sell more than what you physically have. I personally have no problem with a standby getting the seat, i just don't want to pay for it.

 

[ozbeachbabe]

[/LIST]4.
Again, I absolutely agree with you. But don't you think that its morally unconscionable to keep money that you are no longer entitled to? i.e.: pax can't make it so lets keep his fare and then resell his seat again? Im not suggesting they refund it, but surely the can put it into credit (like QF would) and allow him/her to use it at another time minus any (outrageous) change fees.

QF would only put the unused portion of the ticket into credit if he/she advised the airline 24 hours before they were due to travel of their intention ie they couldn't OLCI be a fail to board and ultimately a noshow then have the unused portion of the ticket put into credit for future use. AFAIK QF, JQ, TT & DJ operate this way.

There may a few airfares out there at the higher end of the scale that while not refundable, are permitted to be rebooked without penalty to another date in the event of a noshow however these fares would be the exception rather than the rule.

 

[travelislife]

When I was in this exact same position with a JQ price matched TT fare, 2 passengers on the one PNR I did the following. Split the PNRs in to 2 bookings. Then just don't check in for the first flight. Let someone get the seat standby but doesn't allow jetstar to sell it in advance.