10 bonus Velocity status credits for transferring 10,000 flybuys points

[oz_mark]

Mine also showed up late this morning.

Mine didn't, but some bonus points did (I got both offers)

 

[mrfreeze]

Mine didn't, but some bonus points did (I got both offers)

I also got 600 bonus points which I don't know why but I am not complaining

I had checked my account early this morning and it was the same as yesterday, then after reading the post above saying they had been posted I checked to see mine were there too,
Tonight I also see SC and points from SQ flights booked before Jan 20 and flown in April had also been credited.

Hopefully your SC from the Flybuys transfer offer will post within the next day or so.

 

[PDog]

Mine also showed up late this morning.

I have 500 bonus points today from flybuys (?) but not the 10 status credits yet. Will check through my emails tomorrow.

 

[oz_mark]

I also got 600 bonus points which I don't know why but I am not complaining

There was 100 bonus Velocity Points for each 2,000 Flybuys points you sent across. So, effectively 970 points for each 2,000 Flybuys.

 

[piratematerial]

I received the 500 bonus points a week ago and my monthly Coles status credits arrived yesterday but no sign of the 10 bonus ones they promised. It is time to unleash the fire of a thousand suns on an unsuspecting Flybuys representative.

 

[PDog]

I received the 500 bonus points a week ago and my monthly Coles status credits arrived yesterday but no sign of the 10 bonus ones they promised. It is time to unleash the fire of a thousand suns on an unsuspecting Flybuys representative.

Same... but I sent feedback to velocity as that was who the offer came from. Keen to hear how you go!

 

[piratematerial]

Same... but I sent feedback to velocity as that was who the offer came from. Keen to hear how you go!

Good point. Better to start with Velocity.

 

[kamchatsky]

I am still waiting for the 10 SCs from my flybuys transfers. However I have just requalified Platinum (thanks to the DSC offer earlier), I am no longer worried.

 

[piratematerial]

Same... but I sent feedback to velocity as that was who the offer came from. Keen to hear how you go!

How did you get on? No SCs for me yet but I received a reply from the retro@ email address saying it's been escalated and I'll hear back within 3-5 days.

 

[PDog]

How did you get on? No SCs for me yet but I received a reply from the retro@ email address saying it's been escalated and I'll hear back within 3-5 days

Thanks for the reminder! Just checked, no response, no credits, nothing.
Will aim to call them tomorrow.

 

[KSyd]

My points did not come through either - I emailed Velocity on 2nd June and they are still 'looking into it.' Would be interested to hear if anyone else has success!

 

[KSyd]

My points did not come through either - I emailed Velocity on 2nd June and they are still 'looking into it.' Would be interested to hear if anyone else has success!

I followed up with Velocity - they say my request was 'escalated' on 5 June but they have no timeline of when the issue will be resolved -- anyone else have any luck?

 

[piratematerial]

I followed up with Velocity - they say my request was 'escalated' on 5 June but they have no timeline of when the issue will be resolved -- anyone else have any luck?

Nope, but I'm probably a bit behind you - I was given a 3-5 business day turnaround on 13 June, which should be around ... now, but nothing yet. Has anyone tried calling them?

 

[piratematerial]

Anyone with any joy on chasing this one? I got a second reply saying they were still awaiting a reply from the escalations team but that's all.

 

[jonboixxx]

I did receive the 10 status credits on 30 May, but still waiting to hear about the 750k amex transfer platinum upgrade.

 

[KSyd]

I did receive the 10 status credits on 30 May, but still waiting to hear about the 750k amex transfer platinum upgrade.

I got a response on Sunday - they investigated my case and this was only open to targetted members and I was not a 'targetted' member.

They said if FlyBuys had sent me a targetted email I should forward it to them.

However, I DID receive a targetted email, direct from Velocity - I have sent them back the email they sent me inviting me to the promotion, back to the waiting game...

 

[oz_mark]

Anyone with any joy on chasing this one? I got a second reply saying they were still awaiting a reply from the escalations team but that's all.

My 10 Status Credits arrived some time today (with an activity date of 25 June)

 

[PDog]

I followed up with Velocity - they say my request was 'escalated' on 5 June but they have no timeline of when the issue will be resolved -- anyone else have any luck?

Same response- and a week later (today) they have arrived.

 

[piratematerial]

My missing status credits arrived overnight too.

 

[KSyd]

My missing status credits arrived overnight too.

Mine came too - the day after they emailed and told me they investigated and I was ineligible Ah well, at least they've arrived!