After I got my first set of 5000 points on my Qantas Amex, I did not receive any more points so far....
Just called Amex, this is what I just got.
- Points are limited to 40.000
- Points are limited to 10.000 per month
- Points will take 8-10 weeks
- Everyone, who received a letter will receive a new letter with the new T&C
- Everyone who did NOT receive a letter, will be EXCLUDED from this promotion (don't know, if given points will be deducted). They will check, who they sent the letter to. So it's cancelled for the rest.
As I called late in the evening just a normal Amex person was available but none from the "Rewards Team" , but I asked for a brief outline of the T&C, as I won't receive them as a letter, as I did , as probably most of us, never received the original one.
Looks like a bit of a disaster, like the majority being excluded from a good offer that now everybody knows of, knowing to be excluded!
Bit strange as the weblink is still there.
Received an Email from Amex called "Customer Service - Tell us what you think (Reminder)" just before I called them....