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Having soft landed to Gold after a year as Plat I just was hoping to get the latest experiences of calling up the Gold line to request seats in the 'Plat zone'. I think I used to be able to do it at T-48. Flying on the 777 to LAX so there are generally just one or two plats in the Plat zone in...

Just one out of interest - does anyone know what has more weighting when they are upgrading pax on long-haul flights; status? Flexi/saver? Class? For example, upgrading someone to J, do they take the gold pax in PE, or the plat pax in Y? I've been fortunate to have a few Y to PE upgrades...

I'm travelling with my parents MEL-OOL. They are on one PNR, I'm on another. They are red, I am gold. We will all be checking luggage. So what do people recommend as far as asking for (good) seats together? Should we all check in on line, drop bags and then ask at the lounge? Or all go to...

Flew MEL-BNE-LAX yesterday. Got to the airport about 1hr40min prior to the MEL-BNE flight (7am flight). No one in the priority line so went straight to the counter only to be advised that he was unable to check me in and to follow him to another desk. Got there and there was about 50 people in...

Let's say I found a great deal, which then turned out to be a glitch in the upgraded system, do you think/know if Virgin would ask for the real payment to be made when/if they found the error? On the flip side, would Virgin refund if it turns out that those seemingly over-inflated connecting...

After having tried unsuccessfully to get my bags checked through MEL-LAX-SEA on several occasions when I had two separate tickets MEL-LAX on VA and LAX-SEA (VX) I finally had success on my recent trip in late Dec 2012. It worked well. Don't know if there were changes to the system or I just got...

More and more there are responses on this forum stating that things will change (usually for the better) with the introduction of Sabre. Anyone want to start a comprehensive list, all in one place?

Has anyone else who has recently flown long haul with VA received a request to complete a survey? Very comprehensive survey - including questions about the LAX lounge! Answering that bit was fun!

I'm travelling to Singapore for work and they will only pay for the lowest fare which happens to be Singapore ticketed and metal. Fare class is non earning for VA points or status. I can (and will) pay about $100 to upgrade to Singapore ticketed status and points earning class, or $200 for...

If you weren't reading this forum but were a velocity member is there anyway you'd know about recent changes to: International long haul points upgrades? the removal of any time access? lounge entry for short haul international flights? I understand those eligible for the gold/plat gifting...

Does anyone have any insight into how strict velocity are with their resident requirement for membership? For example, would an american citizen residing in australia for a year qualify?

I'm trying to view my Virgin Australia International Long Haul booking through my velocity account page. It was working ok just a couple of days ago, but now (for the past 24 hours or so) I have been getting this error: Sorry but we are unable to find your Booking. Please check your Booking...

Does anyone know anything more about use of a lounge for VA travellers at LAX once Alaska Air moves out of terminal 3? I read on this forum that VA is also moving the departures to T5. Will there be a difference in timing of these two moves and therefore no lounge access for a period of time?