Any official notice of recent changes?

[MandM]

If you weren't reading this forum but were a velocity member is there anyway you'd know about recent changes to:

• International long haul points upgrades?
• the removal of any time access?
• lounge entry for short haul international flights?

I understand those eligible for the gold/plat gifting since the changes have received phone calls, but has there been any communication about the other matters mentioned above?

 

[lovestotravel]

Nope no email, no communication

Amateur hour continues at Virgin

Considering it was first reported on here well over 2 weeks ago that it was ending, one would assume Virgin would want to look after a chunk of their most vocal and loyal FF.

 

[moa999]

Agree amateur hour particularly for the new international lounge access policy which is a bug plus.

 

[mella2007]

My guess is that there will be an email once they've completed more changes

 

[lovestotravel]

My guess is that there will be an email once they've completed more changes

Yep we are only finding out about this ones by experiencing them for ourselves in most cases.

More enhancements no doubt are coming

What were/are the changes to International lounge access ?

 

[moa999]

Lounge access
http://www.australianfrequentflyer....ge-access-short-haul-international-41911.html

Much better

 

[medhead]

I was told about the international points upgrades. I must be more important than others.


Sent from the Throne

 

[MadFairlane]

I was told about the international points upgrades. I must be more important than others.


Sent from the Throne

Did I miss something here?

 

[medhead]

Did I miss something here?

Maybe. I got an email or read it somewhere not on AFF.


Sent from the Throne

 

[MadFairlane]

Maybe. I got an email or read it somewhere not on AFF.


Sent from the Throne

Hmmm... Typical... Just after I return from the USA lol...

I might just enhance myself next time... Seems easier

 

[snailstail]

I called up today asking about upgrades for MEL-LAX. The person didn't know what I was talking about and said I cannot upgrade on international long-haul. How do I get this upgrade?

 

[serfty]

I called up today asking about upgrades for MEL-LAX. The person didn't know what I was talking about and said I cannot upgrade on international long-haul. How do I get this upgrade?

See here: http://www.australianfrequentflyer....international-upgrades-with-points-41816.html

(You must have Gold or Platinum status to be eligible)

 

[JohnK]

Does anyone think VA will send email(s) before Anytime access is revoked in a week or two?

 

[serfty]

Does anyone think VA will send email(s) before Anytime access is revoked in a week or two?

There seemed to be no need for them to do so given it hasn't been established it was actually mentioned in the T&C.

http://www.australianfrequentflyer....access-finishing-41489.html?highlight=voucher

It was mentioned on the web site: http://www.australianfrequentflyer....a-velocity/gold-anytime-with-guest-33207.html

 

[lovestotravel]

Does anyone think VA will send email(s) before Anytime access is revoked in a week or two?

Sometime before yes, but IMO should be at least 30 days notice, that would be a nice thing to do

 

[Shy180]

Velocity Gold here - no email or phone call....

 

[codash1099]

Maybe JB's QF training is coming to the fore. "Enhancements" and mushroom treatment.