burrco
Active Member
- Joined
- Feb 5, 2010
- Posts
- 618
I had some domestic DSC trips that had not credited (others had within 3 days). The ticket was originally a voucher that was actually ticketed within the DSC offer period - so should qualify. I called the FF line and they were instantly* credited. Call the FF line - not customer care. Note too that I did that and it somehow went to the Plat line - but they then on-passed it to the FF line.
(*showed within an hour or so)
Having a similar problem - although not yet solved. Booked and undertook a flight in June using a voucher issued in December - my booking shows no dates other than the original voucher purchase. Bit strange as I also paid the difference between the voucher and the ticket at the time of booking. Qantas is looking into it and hopefully getting back to me with good news.