Qantas 'Seat Selection' spam

[Limewood]

Exit row seat advise

On our next OS trip with QA we purchased exit row seats some time back, today some 2.5 months before travel we received an email from here:

Qantas Customer Services [email protected]

asking us to click the attachment and print it out and bring to airport.

Question, is this a Phishing email? or normal?.

 

[danny09]

Re: Exit row seat advise

I got a spam email like that this morning too, it was a receipt for exit row seating, but im not sitting in any exit rows on my upcoming trips.

Do not open & just delete it if it is spam.

 

[Limewood]

Re: Exit row seat advise

I got a spam email like that this morning too, it was a receipt for exit row seating, but im not sitting in any exit rows on my upcoming trips.

Do not open & just delet it if it is spam.

Thanks thought as much, I added their figure up, doesn't match anyway. We never open any of these no matter how good they look unless we know for sure they atrelefit.

Does Qantas have a spoof email address to forward it to?.

 

[mannej]

Exit row seat advise

Can you take a screen shot of it and send it to RedRoo?

 

[Limewood]

Re: Exit row seat advise

Can you take a screen shot of it and send it to RedRoo?

I can if I had his contact details.

 

[mannej]

Exit row seat advise

Do a member search and find his details that way (sorry I am using AFF on my phone currently)

 

[Limewood]

Re: Exit row seat advise

Found him, cant send screen shot from my desktop as its not a URL.

 

[dk4]

Seat Selection Scam

Here is a screen dump from one of mine, the identifiable variables have been blanked out (I received several emails to different addresses, at different times for different amounts).

 

[kevrosmith]

Qantas have just tweeted a message indicating there's a fake 'Seat Selection' email doing the rounds... I'm sure everyone here would be savvy enough (aka already selected your favourite seat!) not to be done by this... but just in case...

 

[kevrosmith]

Re: Seat Selection Scam

Ah... I just opened a new thread about this... mods can you merge? It's spam apparently. Qantas has tweeted about it.

 

[harvyk]

Re: Seat Selection Scam

QF have also just put out an update on FB about it...

 

[ozmille]

Re: Seat Selection Scam

Interesting, Limewood did they have your booking reference right? How did they get a hold of that

 

[Limewood]

Re: Seat Selection Scam

Interesting, Limewood did they have your booking reference right? How did they get a hold of that

No booking ref, asked me to click, no way I would. QA (RR) been in touch with me and are looking into it and taking action.

 

[Mwenenzi]

Re: Seat Selection Scam

The Age: Qantas warns customers over email scam

Also a new thread in travel news

 

[ozbeachbabe]

Re: Seat Selection Scam

Do the real QF emails ask you to print out your seat selection receipt?

If you don't have status with QF eg you are NB & you hqve paid the $25.00, the word "PAID" appears on your boarding pass of the applicable flight.

If you're in an exit row & again have paid the fee the word "EROW" will print out on your boarding pass.

Have never heard a checkin person ask to see this receipt.

 

[Red Roo]

Re: Exit row seat advise

Thanks everyone.
We are aware some customers have received a fake email claiming to be a Seat Selection fee receipt. These e-mails are NOT from Qantas. We advise you NOT to open any attachment in those emails as they main contain a virus.
Customers are advised not to open them and delete the email. If you have upcoming travel, and would like to view your itinerary, you can check your flight details via the ‘Manage Your Booking’ page on qantas.com
https://www.qantas.com.au/fflyer/do/dyns/auth/yourbookings/yourBookings

 

[The Rok]

So, if these emails appear to be targeted at legitimate Qantas Frequent Flyers with upcoming flights, does that then suggest there has been a data breach at QF?


Sent from AFF Mobile Edition

 

[moa999]

I suspect these are targeted like the bank virus emails and just mass mailed to AU addresses.
Self selection then take over and people will only look at the email if they have a Qantas flight booked, or a Commonweatlh account etc

Whilst in Qantas font and logo, it did not address the customer by name, and had no reference number.

 

[JohnK]

Good to see people using their talents to do good.

Oxygen thieves....

 

[markis10]

So, if these emails appear to be targeted at legitimate Qantas Frequent Flyers with upcoming flights, does that then suggest there has been a data breach at QF?


Sent from AFF Mobile Edition

I doubt it, the people who post here are likely to have bookings seeing as its a frequent flyer site, so therefore a coincidence.