Hi guys, was just wondering whether anyone else has experienced this? I recently went on a status run and spent a week as Silver, before hitting Gold. I got my Gold pack sent in the mail last week, but haven't received the Silver pack. I called up and they said because I went to Gold from Silver so quickly the system skipped Silver and so didn't send out the Lounge Pass, Card and Q Bag Tags.
I'm wondering whether there is any way for them to send out the Silver pack? I was hoping to use the Lounge pass later this year as I'm travelling with more people than Gold can allow into the lounge...
Thanks
I'm wondering whether there is any way for them to send out the Silver pack? I was hoping to use the Lounge pass later this year as I'm travelling with more people than Gold can allow into the lounge...
Thanks