Oneworld Classic Flight Reward Discussion - The Definitive Thread

[MEL_Traveller]

View attachment 530091
Last chance to score JL flights before it's gone?

Gone forever?

Crazy pricing for premium economy with those fuel surcharges

 

[LionKing]

Gone forever?

Crazy pricing for premium economy with those fuel surcharges

Maybe not forever. I am expecting more Reward Tickets out towards the end of this month.

Meanwhile, I am puzzled as of why JL don't release OneWorld Reward tickets ex-China to Japan on Qantas? I can see up to 9 seats J daily from PEK-HND but I cannot see them on QFF at all

 

[BillW]

Any experience with availability of Awards seats on Oman and/or Turkish?
I'd like to put together a OW trip via Muscat and Turkey to Ljubliana. Not wanting much!

 

[MEL_Traveller]

Any experience with availability of Awards seats on Oman and/or Turkish?
I'd like to put together a OW trip via Muscat and Turkey to Ljubliana. Not wanting much!

Turkish airlines isn’t part of oneworld.

Oman Air seems pretty open. Have you checked for availability on the qantas site for Oman Air?

 

[nickfromeastryde]

Any reason why Qantas can't seem to ticket this itinerary:

MEL-NRT (JAL STOP) NRT-SFO (JAL STOP) LAND SEGMENT YVR-LAX-AUS (AA STOP) AUS-MIA-BOG (AA STOP) BOG-MIA-JFK-CLE-LAX-NAD (AA and FJ STOP) NAD-SYD (FJ END)

Everything was ticketed and points capped out at 366,500 before adding BOG-MIA-JFK-CLE-LAX last night. Operator said there was an issue and couldn't do a points calculation or a repricing and would have to refer to support team.

I am on phone now, have been told that it is all ticketed and eticket will be issued in next 24-48 hours but I have no confidence this will happen.

Can anyone see if there is a reason it is potentially a problem.

UPDATE - I have been told it won't reprice and the system won't give a reason. The supervisor then advised that it is because you cannot backtrack which I know is not true. Any advice on how I can escalate this.

 

[Captain Halliday]

I can’t see an issue. HUACA.

Ask them tell you which specific clause of the award has been breached.

 

[LionKing]

If you are looking for going somewhere after this Christmas, Shanghai must be your go-to destination.
5+ reward tickets to Shanghai is available on boxing day, which guarantees your safety this festive season in China, the safest country in the world.

 

[freqflyer77]

View attachment 530484
If you are looking for going somewhere after this Christmas, Shanghai must be your go-to destination.
5+ reward tickets to Shanghai is available on boxing day, which guarantees your safety this festive season in China, the safest country in the world.

Can they be booked though?

I think you will find they (China Eastern Business) just disappear when you try and search for them.

 

[nickfromeastryde]

I can’t see an issue. HUACA.

Ask them tell you which specific clause of the award has been breached.

First time they told me that I couldn't backtrack, I challenged that and then they came back and advised that I had 7 stopovers (2 were actually transits) then they came back and offered me a choice - take BOG-MIA-JFK or JFK-CLE-LAX not both and they would be able to put it through.

On the phone now (on hold) hopefully get through to someone that understands these awards.

 

[nickfromeastryde]

First time they told me that I couldn't backtrack, I challenged that and then they came back and advised that I had 7 stopovers (2 were actually transits) then they came back and offered me a choice - take BOG-MIA-JFK or JFK-CLE-LAX not both and they would be able to put it through.

On the phone now (on hold) hopefully get through to someone that understands these awards.

All resolved and eticket issued now!! More than 10 hours on the phone over multiple days, some ridiculous reasons why my ticket was invalid including: Not permitted to fly Nth America-South America and then back to Nth America, Transits through airports not valid if changing airlines, No Qantas flights included in itinerary plus all of the more normal ones such as mileage, stopovers vs transits etc

I tried both emailing and calling the rewards escalations team and as noted by a poster a while back, this seem seems to have been disbanded which is a real loss as it now seems we don't really have a way of escalating issues past the call centres.

 

[MEL_Traveller]

All resolved and eticket issued now!! More than 10 hours on the phone over multiple days, some ridiculous reasons why my ticket was invalid including: Not permitted to fly Nth America-South America and then back to Nth America, Transits through airports not valid if changing airlines, No Qantas flights included in itinerary plus all of the more normal ones such as mileage, stopovers vs transits etc

I tried both emailing and calling the rewards escalations team and as noted by a poster a while back, this seem seems to have been disbanded which is a real loss as it now seems we don't really have a way of escalating issues past the call centres.

So you got all the sectors without needing to drop anything?

Good result, but frustrating

It’s pretty common for agents just to make something up instead of just saying ‘i don’t know’ when an itinerary fails.

I guess 99% of people just accept the reason