Two friends recently wanted to go to Hobart for the Autralia day weekend and booked Tiger. The departure flight sat on teh tarmac for 40 minutes because a staff member was late. During that time the other staff just joked around and made themselves meals. On return the night flight was an hour late then on arrival the crew said that some carry on luggage had not been tagged and obviously not weighed and should have excess paid. And Tiger only allow 7kg anyway !! They would not let the other passengers disembark for another 45 minutes, saying the fasten seat belt signs have not been turned off, until the owners of the untagged luggage came forward. My friends did not get a cheap flight. The return cost $350 each. They did not get home until 3am and missed a days work the next day. I have flown that last flight from Hobart with Tiger also and have not left Hobart until 1am !! But to keep people locked up for a few dollars is just unbelievable and to me could almost be called false imprisonment. I feel we urgently need an airline watchdog to set standards for the Industry. This type of treatment of decent fare paying people is disgusting