My recent experience ...
Just wanted a cc that offered a reasonable parcel of QF points, with the usual condition of 'spend $xx_ in first 90 days'.
Applied to ANZ for one of their cards that only required a $2,500. spend in 90 days, to get the bonus of 70,000 points ( I think that's what the figure was ).
So, I got a call from ANZ, asking to clarify my supporting documents ...
Why do I only have a Taxable Income of $2,000. ?
That's because, as a Sole Trader business owner, I am able to claim various expenses against income ( the concept of 'Turnover' ).
This guy I spoke to ( from offshore somewhere ), just couldn't understand 'business turnover'.
I sent them my last four BAS documents ( printed from ATO website with Aust. Govt. letterhead / logos.
"We can't accept those as evidence of income".
But it clearly shows, my business income for last year, was $68,000. ( and the GST balances )
Nup. ANZ won't buy it.
Unless you pay a lot of tax, and you have a substantial 'taxable income', they won't accept you.
I even sent them a copy of a $35,000. Term Deposit I have with another bank, offering to transfer the funds over to ANZ ...
So, in the unlikely event I can't pay my credit card balance, they can look at doing something with my savings.
The guy said, that's not in the 'criteria'.
So ... ANZ don't like small business / sole traders. They can't get their heads around the concept of 'business turnover' Vs. 'personal income'.
Not everybody works 9-5 etc. etc.
( I also stated, I own my own property, so no mortgage or rent. I recently brought a new car at $40,000. Didn't make any difference to them ).