fifthfre
Newbie
- Joined
- Jan 9, 2025
- Posts
- 6
- Qantas
- Gold
I received this response from customer service following submitting my feedback.Let’s hope the “not counting towards lifetime” part is just a one-off — when has Qantas ever done anything generous? I hit Gold about eight months ahead of schedule, but as more of a leisure flyer I’ll likely fall well short of Platinum, even with the loyalty gift and this promo.
I’ll either sit this one out or maybe front-load my travel into this membership year (instead of early next) to cover the 350-credit shortfall and experience Platinum for one year before the soft landing back to Gold.
It seems to be an ongoing provision, unfortunately. Looks like the game is up (so will my business).Our Lifetime Status program is designed to recognise our most frequent flyers. To maintain the exclusivity and value of Lifetime Status, and to ensure it accurately reflects a member’s sustained loyalty through flights flown, bonus Status Credits including those from promotions such as the current Double Status Credits offer and loyalty gifts will no longer count towards the Lifetime Status Credit balance.
This change has been made to ensure that Lifetime Status continues to reflect a member’s core flying history and supports the long-term sustainability of the program.