Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Mr H]

Thank you @FishFood and @MEL_Traveller I will check the JAL site

Be aware that JL blocks the best seats for status pax.

 

[MEL_Traveller]

Be aware that JL blocks the best seats for status pax.

They do! I have sometimes had success with window seats (apex suites) in the last row(s) of the *second* business class cabin. Close to Y or PEY but we’ll worth it.

 

[Warragul]

Be aware that JL blocks the best seats for status pax.

This must include oneworld status, as I'm OW sapphire, but nothing with JL and I had the entire J class to choose from on their website for upcoming international JL flight.

 

[Gonetroppo]

Long time lurker here and Mr GoneTroppo and I are looking forward to our second OWA trip later this year. All booked and the booking process (touch wood) was much easier than the first time around - only took a few fruitless phone calls until we landed it. Flying with Qantas, Cathay, Royal Jordanian, Iberia, British Airways and Finnair - all in J.
Mr Troppo is QF gold but OWE through Qatar. His QF membership number is on the booking. My questions are…
How do we have his OWE recorded with the booking but still earn points/SC for the QF flights (he has Points Club Plus).
If it’s possible, should we bother? Might it open up better seats and make access to fast track security and First lounges a bit more streamlined if it’s in the system?
Thank you OWA experts!

 

[Mr H]

Long time lurker here and Mr GoneTroppo and I are looking forward to our second OWA trip later this year. All booked and the booking process (touch wood) was much easier than the first time around - only took a few fruitless phone calls until we landed it. Flying with Qantas, Cathay, Royal Jordanian, Iberia, British Airways and Finnair - all in J.
Mr Troppo is QF gold but OWE through Qatar. His QF membership number is on the booking. My questions are…
How do we have his OWE recorded with the booking but still earn points/SC for the QF flights (he has Points Club Plus).
If it’s possible, should we bother? Might it open up better seats and make access to fast track security and First lounges a bit more streamlined if it’s in the system?
Thank you OWA experts!

You will be able to get access to fast track security and F lounges through just showing the OWE card - it does not need to be attached to the booking. AFAIK, the only significant benefit of attaching a OWE number to a booking would be to access better seats with JL, but you are not flying with them. All the other airlines seem to offer good access to seats for all J ticket holders and (I think) BA waives seat reservation charges for Sapphire and above. So no need to change the FF numbers - and if you do and don't change them back before the QF flights you will not get the SCs.

 

[dairyfloss]

Long time lurker here and Mr GoneTroppo and I are looking forward to our second OWA trip later this year. All booked and the booking process (touch wood) was much easier than the first time around - only took a few fruitless phone calls until we landed it. Flying with Qantas, Cathay, Royal Jordanian, Iberia, British Airways and Finnair - all in J.
Mr Troppo is QF gold but OWE through Qatar. His QF membership number is on the booking. My questions are…
How do we have his OWE recorded with the booking but still earn points/SC for the QF flights (he has Points Club Plus).
If it’s possible, should we bother? Might it open up better seats and make access to fast track security and First lounges a bit more streamlined if it’s in the system?
Thank you OWA experts!

You will be able to get access to fast track security and F lounges through just showing the OWE card - it does not need to be attached to the booking. AFAIK, the only significant benefit of attaching a OWE number to a booking would be to access better seats with JL, but you are not flying with them. All the other airlines seem to offer good access to seats for all J ticket holders and (I think) BA waives seat reservation charges for Sapphire and above. So no need to change the FF numbers - and if you do and don't change them back before the QF flights you will not get the SCs.

You can certainly just show the physical card for status benefits, and hopefully all works in that regard, but there is also a more sophisticated way to do this.

I believe you need an agent that can help, as they are able to access and have the two distinct FF numbers added to the relevant fields in the booking for both FF status, and FF earning. As this 2019 article from AFF calls out, there are 4 FF fields for this type of thing that are available (as shown below). AFF member and agent/expert @madrooster (who is mentioned in that article) would be better placed to confirm this is still possible, and your options to get it done. ISTR that one of the airline booking sites had the ability to capture both, if you could open you booking from there, but maybe I'm dreaming:

• FQTS – the frequent flyer program that you have status with
• FQTV – the frequent flyer program with which you’re accruing points & status credits
• FQTR – for award/redemption bookings, which frequent flyer program was used to make the booking
• FQTU – if applicable, the frequent flyer program that points for an upgrade are to be deducted from

Cheers,
Matt.

 

[Gonetroppo]

You can certainly just show the physical card for status benefits, and hopefully all works in that regard, but there is also a more sophisticated way to do this.

I believe you need an agent that can help, as they are able to access and have the two distinct FF numbers added to the relevant fields in the booking for both FF status, and FF earning. As this 2019 article from AFF calls out, there are 4 FF fields for this type of thing that are available (as shown below). AFF member and agent/expert @madrooster (who is mentioned in that article) would be better placed to confirm this is still possible, and your options to get it done. ISTR that one of the airline booking sites had the ability to capture both, if you could open you booking from there, but maybe I'm dreaming:

Cheers,
Matt.

Thank you very much Mr H and Matt - great intel and much appreciated!

 

[bookworm]

Good Day,
Have booked flights for 4 adults in economy.
Need to add on some flights and possibly make some changes.
Assuming I am able to do this in one call -
Will I get charged 5,000 points for each change/ addition per person OR a total of 5,000 points pp?

Thank you

 

[cjd600]

Good Day,
Have booked flights for 4 adults in economy.
Need to add on some flights and possibly make some changes.
Assuming I am able to do this in one call -
Will I get charged 5,000 points for each change/ addition per person OR a total of 5,000 points pp?

Thank you

Yes, can do on one call.
Will be 5000 pp for the call (multiple changes/additions on one call still only 5000 pp)
+ 8000pp assistance fee if in economy (I think, I have only done Business where this fee is waived)

 

[bookworm]

Yes, can do on one call.
Will be 5000 pp for the call (multiple changes/additions on one call still only 5000 pp)
+ 8000pp assistance fee if in economy (I think, I have only done Business where this fee is waived)

Thank you so much

 

[jpp42]

How do we have his OWE recorded with the booking but still earn points/SC for the QF flights (he has Points Club Plus).

Make sure the QFF number is still on the booking for the BA flights too. Just saying ...

 

[jaseb]

I've just now made some changes to my itinerary containing CX flights - changes have come through in QF MMB but no e-ticket yet. I phoned up to follow up after an hour and was told it's been added to the ticketing queue and will be re-ticketed within 24-48 hours. Does a 24-48 hour ticketing wait put the CX flights at risk? Should I phone back and ask for ticketing right away, is this even possible?

 

[Mr H]

I've just now made some changes to my itinerary containing CX flights - changes have come through in QF MMB but no e-ticket yet. I phoned up to follow up after an hour and was told it's been added to the ticketing queue and will be re-ticketed within 24-48 hours. Does a 24-48 hour ticketing wait put the CX flights at risk? Should I phone back and ask for ticketing right away, is this even possible?

Yes it puts the tickets at risk. Yes you should call and tell them this and ask for immediate ticketing. And assuming the eticket does not come through in time and the flights drop off, you will need to email the escalations team who have a pretty good track record of fixing these things.

 

[There'sOnlyOneJimmy]

I've just now made some changes to my itinerary containing CX flights - changes have come through in QF MMB but no e-ticket yet. I phoned up to follow up after an hour and was told it's been added to the ticketing queue and will be re-ticketed within 24-48 hours. Does a 24-48 hour ticketing wait put the CX flights at risk? Should I phone back and ask for ticketing right away, is this even possible?

Yes, you should try to get it done asap.
I recently lost a CX flight following an itinerary change - CX took the seats back less than 12 hours after the change!
I used MMB in the RJ app to monitor the itinerary- it seems to be able to access real time data, but does require a’refresh’ to display it.
After I lost the sears, the escalation team got them back in about a week.

 

[jaseb]

Thanks all. I refreshed for another hour or so in Finnair's MMB portal and the e-ticket showed up.

 

[PaulyB]

I have a slightly left-field question. I have an OWA in J, traveling to LHR from Syd. QF67 from Sydney with a 14 hour layover in Bengaluru. Onward journey is BA118.

In this thread a poster says his family had to collect their luggage at Bangalore and re-check in prior to the BA flight. Checking with Qantas I am told it is 'because it is a different airline'. I find this incredibly weird as it is a One World booking and the same PNR. Is that the general experience even for OWA?

 

[Mr H]

I have a slightly left-field question. I have an OWA in J, traveling to LHR from Syd. QF67 from Sydney with a 14 hour layover in Bengaluru. Onward journey is BA118.

In this thread a poster says his family had to collect their luggage at Bangalore and re-check in prior to the BA flight. I find this incredibly weird as it is a One World booking and the same PNR. Is that the general experience even for OWA?

India is weird. I have had mixed results in through checking bags. Either way, you are going to want to get a visa for India and leave the airport - check into a hotel or do sightseeing. The transfer facility is likely to be a bench you have to sit on until an agent from BA shows up a couple of hours before your onward flight. You cannot just stay airside to access the lounges, and if you leave the airport you will not be let back in until 4 hours before the onward flight.

 

[PaulyB]

Thanks Mr H. I have an airside hotel 080 so that part of it is OK although I will get a Visa so we can at least walk outside if we choose once the bags are in the room. Beginning to regret booking Bangalore.

 

[Lynda2475]

@BazzaCoffs you can just reply here

 

[MEL_Traveller]

I have a slightly left-field question. I have an OWA in J, traveling to LHR from Syd. QF67 from Sydney with a 14 hour layover in Bengaluru. Onward journey is BA118.

In this thread a poster says his family had to collect their luggage at Bangalore and re-check in prior to the BA flight. Checking with Qantas I am told it is 'because it is a different airline'. I find this incredibly weird as it is a One World booking and the same PNR. Is that the general experience even for OWA?

It’s because of the overnight stopover. As mentioned in the other thread where you have posted, assume will will have to enter to pick up the bags, so have a visa. The only time you’ll get the definitive answer is when you see your bag tags issued at checkin. But it looks like overnight can’t be accommodated. This is an airport thing, not airline.