Qantas Amex Ultimate card free flight!

[holdenvxman]

Yesterday I spoke to a guy about canceling, anyway to keep me on he offered to wave my fee that is due to go on tomorrow, I asked him about the flights and he said I had until 1900 today to ring and claim this years flight, I called and they closed at 1800 ( I had been at work all day ) then the lady I spoke to stated that I had a couple of days grace and stated that I had to do it on the anniversary date which was the 6th of June.
She gave me a number to call tomorrow, if they don't allow me to claim it do you think if I jump up and down and threaten to cancel they will give it to me?

 

[SnowYeti]

I'm sure they'll give it to you despite the circumstances described above. Just tell them you tried, but it was closed and that is not your fault :!:

Let us know how you go

 

[straitman]

She gave me a number to call tomorrow, if they don't allow me to claim it do you think if I jump up and down and threaten to cancel they will give it to me?

I have done this 'late' in the past and it has been OK. I would, however do it sooner rather than later.

 

[zig]

I had the same issue this year when trying to book last year's flight. I had apparently missed my anniversary date by about 3 weeks, but they granted me an extension of another 6 weeks to allow me time to decide on which flight dates I wanted. So I'm sure you won't have any problems if you ring in the morning and outline your difficulties in booking. I have always found the staff to be very helpful and flexible.

 

[v8Statesman]

In 2007 I claimed a 1 month late and a new years once at the same time on the same phone call. I am sure you will not have any problems at all.

 

[Nutcase]

Its a manual system - Even the qualifying Qantas purchase has to be found manually. You'd be surprised!

 

[Maca44]

I haven't looked it up lately, but I believe you have to have purchased a QF "product" before you get your free flight, so if you haven't purchased a QF flight in the past year you can always go to the QF Shop online and purchase something for say $15, then away you go.

 

[holdenvxman]

I'm sure they'll give it to you despite the circumstances described above. Just tell them you tried, but it was closed and that is not your fault :!:

Let us know how you go

They gave me a 2 month extention