An old quote, but I've just been told that the 20CASHREWARDS code from 20/2 did not go through on that occasion. It didn't track automatically at the time (though the clickthrough was registered) and they've only just got around to deciding the outcome. No big deal, but does anyone have any ideas about pursuing it? Other clickthroughs have worked on the same computer, for the most part.
Their message to me:
"We were happy to have the opportunity to try and rectify your rewards, however we did not have success on this occasion. The store has notified us that your purchase with Cellarmasters has not been attributed to
Cashrewards and therefore we will not be paid for this sale.
There are quite a few reasons why transactions may be attributed to another channel other than
Cashrewards. Here are a few the store has specifically told us about:
Having opened other web pages (including search sites, social media, other store sites) or web browsers whilst visiting the store;
Clicking though to another page from a banner or ad on the store's webpage whilst shopping;
AdBlock/Antivirus/cleanup application tasks may remove tracking cookies (which are required to track transactions); or
Use of a coupon code not listed on
Cashrewards."