Oneworld Classic Flight Reward Discussion - The Definitive Thread

[bookworm]

This is going to likely come accross as a silly question.
But if you book the seperate sectors, but its a transit stop (within 24 hrs).
Do you have to transfer checked luggage?
(is it the same even if its different airlines?)
Im looking at a europe then Canada trip, but will have my hockey gear, and dont want to have to lug it everywhere for a quick trip into a city etc.

That's not a silly question.
I would also like to know in advance so that I can plan ahead.
Unfortunately I've not managed to find an answer online anywhere.
I've been advised to contact the airlines directly or ask at check in.
I couldn't find an answer for earliest bag drop times either.
Once I was en route from Durban to Perth via Johannesburg.
The Durban check-in refused to check in my bags to Perth as there was more than a 6 hour wait in Johannesburg. She could not guarantee the safety of my bags ( a real enough concern in South Africa sadly). I had done this many times previously with no problem but suddenly was told this.
Luckily a supervisor stepped in and the bags were checked through.

 

[bnr032]

I do know that Bag drop is only when check in is open, Circa 3 hrs before flight time usually.
me and friends found this out when we got dropped to an airport early (we got a lift from another friend on the way to work an hr earlier then when we would like to have been there.)

 

[vetrade]

There is no single simple all-encompassing answer. There are some generalisations you can make e.g. bag drop for Aus international flights is 3 hrs, BUT there can be large variations between different airlines, between different countries, between different airports, what customs & immigration formalities are involved and between dom. and int. flights.
Plus, as Bookworm found out, the "rules" can change from day to day at the whim of the check-in people and whether they are in the mood to be helpful, or not.

You will need to make your own enquiries on a case-by-case basis

 

[vetrade]

Catherine, welcome to AFF.
Despite managing to find this thread, it appears you haven't bothered to read any of it to familiarise yourself with even the basics of the One World Award. That's something you need to rectify because everything you need to know is right here.

A stopover is any city in the world where you have more than 24 hours between flights
A transit is where you have a gap of less than 24 hours between flights.
A segment is just an individual flight - you need to not confuse this with a "transit"

This Wiki will give you an overview:

How to Fly Around the World with a Qantas Oneworld Classic Flight Reward [Mega Guide]

Fly around the world with Qantas and other Oneworld airlines by redeeming points for a Oneworld Classic Flight Reward. Photo: Qantas. Did you know that

www.australianfrequentflyer.com.au

 

[k_sheep]

Thanks for all advice about SYD-SCL flights, I think we'll lock in PE flights. I am just waiting a couple days in the hope I can add SCL-LHR flights on BA - only problem, these flights aren't showing on QF site, despite being available on AA and BA sites! *cries*

 

[Aristotle9]

Hey guys, I changed a date of one leg via the chat, first they said no availability but I could see it, and they checked again and finally did.

Next, they wanted to charge an extra 7700pts/pax (in addition to the regular 5k) but had to insist and they removed it.

Anyway, I can see the date change now (on all the other carriers website too) but haven't yet received the updated tix, nor has my card been charged the difference in taxes ($59), nor the points. They said it takes upto 24hours but wondered what the experience has been lately with those?

 

[bookworm]

Hey guys, I changed a date of one leg via the chat, first they said no availability but I could see it, and they checked again and finally did.

Next, they wanted to charge an extra 7700pts/pax (in addition to the regular 5k) but had to insist and they removed it.

Anyway, I can see the date change now (on all the other carriers website too) but haven't yet received the updated tix, nor has my card been charged the difference in taxes ($59), nor the points. They said it takes upto 24hours but wondered what the experience has been lately with those?

Please follow up immediately and stay on the line until they issue the tickets. Past experience has resulted in lost flights for me and having to draw up a new itinerary.
Please ensure that you receive the tickets in your inbox.

 

[motef]

Never hang up until you get read out the new ticket number.

 

[DC3]

... They said it takes upto 24hours but wondered what the experience has been lately with those?

It should never take 24 hours, in my experience.

If there’s no re-issued e-ticket after one hour, I would be phoning them again. There’s nothing to be gained by waiting around, but plenty to be lost.

 

[Aristotle9]

Damn, 2hr wait ATM, due to the weather I guess.

 

[DC3]

... nor has my card been charged the difference in taxes ($59), nor the points ...

The points adjustment will take a day or two to show in the QFF account.

 

[Aristotle9]

I couldn't get through n char n SMS gave the 24 hour spiel, now one leg is not showing, cough, n still 2 hours or more call wait...

 

[Aristotle9]

Now they have sent an email to cathay n asked to wait 24-48 hours, apparently they did not log it with Cathay. So cough, all this

 

[Aristotle9]

No re-tickets yet, but status of the CX leg in q.com and CX shows confirmed from waitlisted and I could select my seats on CX, call centre gave the same spiel waiting for CX to confirm

 

[Aristotle9]

Now it's showing economy for the CX leg, I was on hold for 2 hours and it dropped out. Does anyone know when's the best time to call early on the morning to get AKL call centre?

 

[Oubline]

Now it's showing economy for the CX leg, I was on hold for 2 hours and it dropped out. Does anyone know when's the best time to call early on the morning to get AKL call centre?

I called at 8pm and got Auckland so not sure there’s a particular time.. you really do need to keep calling until you get Hobart or Auckland though! I’d even put the first call on hold and dial in with a second call 10 mins later so you don’t have to wait 2 hours again if the first call is a HUACA. Good luck, I know it’s stressful!

 

[DC3]

.

.. Does anyone know when's the best time to call early on the morning to get AKL call centre?

HBA is now 7.00am to 11.00pm, seven days, when I asked them recently. NZ is earlier.

South Africa and the Phillipines never seem to sleep.

Edit: Content

 

[madrooster]

HBA is now 7.00am to 11.00pm, seven days, when I asked them recently. NZ is earlier.

South Africa and the Phillipines never seem to sleep.

HBA is 7am-midnight HBA time. AKL, CPT and MNL are 24 hours.

 

[DC3]

HBA is 7am-midnight HBA time. AKL, CPT and MNL are 24 hours.

HBA used to be until midnight, but when I spoke with them two weeks ago, the CSO said that HBA now closes at 11.00pm, every night, instead of midnight, explaining that this was a recent change.

 

[Aristotle9]

I’d even put the first call on hold and dial in with a second call 10 mins later so you don’t have to wait 2 hours again

Good idea, I have two phones going, will hang the first call if it isn't AKL/HBA