FINALLY!
After a sternly worded letter invoking the Montreal convention and implying legal action I got a request from TG for original receipts to be forwarded to BKK. Also threat of not using the airline again (guess my 5 J flight in the last 12 months helped)
Today I received an offer of a full sum (USD 650 or something) which I will greatfully accept.
Thanks for all the advice guys.
After a sternly worded letter invoking the Montreal convention and implying legal action I got a request from TG for original receipts to be forwarded to BKK. Also threat of not using the airline again (guess my 5 J flight in the last 12 months helped)
Today I received an offer of a full sum (USD 650 or something) which I will greatfully accept.
Thanks for all the advice guys.