MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 30,240
Just wanted to note that it sounds like the ticket was sold in the UK, not Australia. Not sure if that makes a difference.
Actually, it is 27kg. Seat Selection Conditions | Qantas
But considering the flight will be either on an A380 or possibly a 747 (with the broken A380) I have to question the applicability of this requirement. In any case, 15kg is not an issue if we consider that they will most likely be travelling with that weight in luggage. 27kg ain't that much more.
Ex UK the contract law side will be the same, and they have broadly similar consumer protection laws. I don't know the best avenues for the latter - in Australia it's a simple call to your local state Consumer Affairs office.
Emergency exit doors on the 747 are power assisted in the event of an emergency. Not 100% certain about the A380 (I suspect they will be as well?).
In the event power assist fails, plenty of people, crew and [perfectly able] passengers alike, would struggle opening a big door with the slide attached to the aircraft.