Not confusing. They credited an extra 800 bonus points for the domestic sector.
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I am holding my breath waiting for Qantas to try and weasle their way out of this one.
Hey JohnK, when did your additional points credit, how long after the flight? I flew a couple of sectors on this deal over the weekend but no extra points yet. And, any developments on your missing points?
The normal points for both flights posted the day after.Hey JohnK, when did your additional points credit, how long after the flight? I flew a couple of sectors on this deal over the weekend but no extra points yet. And, any developments on your missing points?
I got the 50% SC bonus offer on 14/10. I had made booking KTA-SYD ret on 10/10. However plans changed and I rebooked over phone on 29/10 and received a new booking reference.
I did not get the 50% SC bonus for any of the flights even the new flights I made on 29/10. Have written to ff people...what do you think my chances are? To me a new booking ref means a new booking ..... therefore after the registration date.... and therefore eligible.
Time to hit Twitter.Still no call back from customer care regarding the incorrect bonus points posting.
What should be the next course of action?
Thanks but I am not signing up for Twitter account just to make a complaint.Time to hit Twitter.
Judging by recent posts it seems that's the most expedient way of resolving an issue. Which is unfortunate.Thanks but I am not signing up for Twitter account just to make a complaint.
That is sad indeed. Perhaps send feedback by email.Judging by recent posts it seems that's the most expedient way of resolving an issue. Which is unfortunate.
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I must be the only one with this issue. Everyone has received their correct bonus points or they don't care if their bonus points are wrong.
That is sad indeed. Perhaps send feedback by email.
Red Roo had been in touch. Someone from Qantas has followed up.I suggest you contact Red Roo by PM.