Qantas Platinum One experiences?

[aus_flyer]

To all the newly-minted Platinum One frequent flyers out there... I'm curious to hear... what's been your experience so far?

Anything different?

Free upgrades?

... or all hype?

 

[ReLoad]

Wow, how great is this!

http://www.ausbt.com.au/qantas-sweetens-platinum-one-frequent-flyer-status

The wife is going to be one happy egg.

Nice work QF!

 

[danny09]

Wow, how great is this!

Qantas sweetens Platinum One frequent flyer status - Flights | hotels | frequent flyer | business class - Australian Business Traveller

The wife is going to be one happy egg.

Nice work QF!

Very nice work Qantas

 

[vitagen]

Im available as a domestic partner to any P1s.

 

[danny09]

I just read this & thought about time!!!

• No fee when you book flights over the phone via the Qantas call centre

 

[Hvr]

I just read this & thought about time!!!

• No fee when you book flights over the phone via the Qantas call centre

I've done a couple of phone bookings as a P1 and the fee was never imposed. Indeed the lady at the call centre specifically mentioned to me once that P1s weren't charged the booking fee for phone bookings.

 

[danny09]

I've done a couple of phone bookings as a P1 and the fee was never imposed. Indeed the lady at the call centre specifically mentioned to me once that P1s weren't charged the booking fee for phone bookings.

I wish I got that lady every time i ring, lol

 

[silverlining]

For interest, why was it an AA problem? I assume you must have been on the AA codeshare/AA ticket but QF being the operating carrier I would still think it was still their problem in any case.

You are correct on both counts - I emailed the QFP1 team when sitting off the gate for 1 1/2 hours and the girl came back with "you need to talk to AA as its their problem and they need to re-route you." I will likely hand that email to Lesley Grant at the coughtail function in Sydney tonight..................

 

[Ansett]

You are correct on both counts - I emailed the QFP1 team when sitting off the gate for 1 1/2 hours and the girl came back with "you need to talk to AA as its their problem and they need to re-route you." I will likely hand that email to Lesley Grant at the coughtail function in Sydney tonight..................

Will look forward to hearing her response to that one as it appears rather ordinary at best.

 

[silverlining]

I will keep you posted!

 

[silverlining]

And if this is the best they can do following a review of P1 - heaven help us: Qantas targets top-tier frequent flyers with new benefits

 

[Pleb Status]

Just received an email outlining the new benefits.

Partner WP is nice for those who have a partner, so that is a positive. Partners of CL already get CL status as well. You only need 1800/2000 SC on VA to get the same thing however.

No assisted booking fees is a good step also. This should have applied for the start.

The fly ahead feature is a little useless on flexible fares only as when I travel for work it is in full Y (so no fees anyway) and when I travel otherwise it is on a red edeal ticket so it will not apply in these cases. The VA system may be better for me as they will allow fly ahead on all tickets subject to an equal or lower fare class seat being available.

The bonus FF points at 5000 and 7000 QF SC will not break the QF bank as I do not think they will pay these bonuses often.

The other things are a waste of time.

interesting to note one article stated there are less P1 then CL.

 

[Canny man]

Just arrived in Perth from Sydney. When I checked in yesterday I was pleasantly surprised to see that I'd been upgraded. It wasn't a full flight, so not just a standard upgrade.
When I boarded I noticed a message on the bottom of the printed boarding slip. 'Enjoy your flight - Platinum One Team'
I've not seen that before and think it's awesome customer service to get an upgrade and a note from the team.

 

[JessicaTam]

I've done a couple of phone bookings as a P1 and the fee was never imposed. Indeed the lady at the call centre specifically mentioned to me once that P1s weren't charged the booking fee for phone bookings.

I think that has been a benefit since P1 started.

And fly ahead on a flexi? Give me a break - it's a flexi!

 

[danny09]

I think that has been a benefit since P1 started.

60% of the time i have done a phone booking/change I have always been slugged it, certainly was never an official benefit, but am glad it finally is.

 

[silverlining]

Just back from the Sydney coughtail party - all very nice and civil. Lesley Grant (CEO of QF Loyalty) spoke about the new benefits and made a great deal of emphasis on the golf (useless to me) but surprisingly didn't mention the platinum membership for spouse / de facto partner (also pretty useless to me but good if anyone has a partner who travels a bit). Interestingly one of the QF loyalty team I spoke to had no idea about the dramas in Dallas last week nor who was on the P1 team in Canberra...........................other than that, the evening was all about how QF will return to profit having turned the corner etc and how they just love to receive feedback from their loyal frequent flyers. One day this lot might keep up with Virgin in terms of innovation and change...........

 

[boomy]

And fly ahead on a flexi? Give me a break - it's a flexi!

Exactly!
IMO anyone who is willing to pay the high cost of flexi, like $339 for one way MEL-SYD, deserves to be able to fly ahead on the day with no extra cost, regardless of their status.

 

[Mr_Orange]

Just back from the Sydney coughtail party - all very nice and civil. Lesley Grant (CEO of QF Loyalty) spoke about the new benefits and made a great deal of emphasis on the golf (useless to me) but surprisingly didn't mention the platinum membership for spouse / de facto partner (also pretty useless to me but good if anyone has a partner who travels a bit). Interestingly one of the QF loyalty team I spoke to had no idea about the dramas in Dallas last week nor who was on the P1 team in Canberra...........................other than that, the evening was all about how QF will return to profit having turned the corner etc and how they just love to receive feedback from their loyal frequent flyers. One day this lot might keep up with Virgin in terms of innovation and change...........

Spin, yawn, spin, spin, yawn, yawn, yawn, more spin. Anyone who doesn't see straight through these events really should open their eyes. They are not about engaging their most valued frequent flyers and listening to feedback, they are about propagating AJ's latest sheet if spin!!

 

[samh004]

I got the invite to the Union sorry guest spot taken, but you have done the simulator haven't you.

I was offered yesterday for Saturday and accepted... however... I now can't find a friend so am thinking of putting out a casting call!

 

[angusburns]

Interesting article about Platinum One perks in yesterday's SMH - Exclusive experiences the payoff for customer loyalty

 

[pagingjoan]

Interesting article about Platinum One perks in yesterday's SMH - Exclusive experiences the payoff for customer loyalty

Thanks for that link. Some interesting points indeed.
Its also confirmation that even Plat1 is sub-divided by QF (not unexpectedly) into P1 and P1+++.