Starting to sound like a Virgin Fanboi I know, but two exceptional flights in two days, DJ1218 BNE-CBR 13/8 Nick was CS, what a fantastic bloke, was chatting about all the changes etc, he knew of platinum, but they dont know the details yet, just that its coming. I mentioned the pies, he said, oh hang on, They loaded us with pies for this flight, do you want one? Hell yes, so next thing I have a Pie on BNE-CBR, and NO MUSHROOMS thank god
All this after being op uped to row 1A, nobody in 1B.
Thats two in two days, exceptional, faultless service. The crew were excellent, they had an attitude that resembled the old caring professional, attitude of the Ansett I remember so fondly.
Well done again VA, I booked a block of flights for this month to see how the performance has changed, and it has definately improved out of this world for this Gold .
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Stood up for dinner so went to airport early expecting to chill in the lounge a couple of hours. Instead immediately moved forward to next available flight (not booked originally because too expensive). Seat 3F and one happy customer
To cap it all off, arrived home to my Secure Sentinal pack in the mailbox! It was dated 31-8-11 so they obviously have quite a few to process as well!
Interesting. I clicked the 'Apply for Complimentary Secure Sentinel' on the 1st of September. The button has since vanished from my profile, and no one has called me/emailed me or anything.
Interesting. I clicked the 'Apply for Complimentary Secure Sentinel' on the 1st of September. The button has since vanished from my profile, and no one has called me/emailed me or anything.
I received a letter two weeks ago confirming my membership with them, and that I need to call up to confirm a few more details with my account. Was then told I'll be sent out the new membership kit within 14 (I think?) days.
My new membership pack arrived on Tuesday.
Maybe Gold Coast residents finally getting something first.
Moments from boarding a Virgin Australia flight from OOL to SYD when I recieved a call saying a good friend of mine had just found out he has terminal cancer.
Virgin Australia anytime access for gold/platinum is great.....after a flight with Rex into SYD I needed to urgently download a file which was too big for 3G. Popped into the lounge.....a glass of bubbles, 5 mins, and I'm out of there. Thank you virgin for anytime access.....a hole left by qantas has been filled. And I shall travel with u more shortly. The bubbles in the lounge were better than the current offering in the qc