Will you still earn/retain Velocity status beyond 2025?

[n7of9]

I just can't anymore, please...we do not have nickles, we do not have dimes, stop with the Americanisation of our culture!

 

[nutwood]

They 'ran out' of sparkling before mid-flight. You just can't make this stuff up.

I can top that. About a month ago they took our meal order and then had to come back and apologise as they didn't have any red wine.
Sad, it's only been the last year or so that it's been like this. Prior to that I'd have been struggling to find anything to whinge about.

 

[FlyingKangaroo]

Prices have gone up and service has come down fast. Throw in a wrecking ball to the frequent flyer programme and you've really hit the trifecta of "thanks we hate it" that's made Qantas laugh as some of us come sulking back.

I'd have thought some of the more ruthless PE-style cuts would have come earlier in the process, or perhaps there's just a lag as it all works its way through the system even post-IPO. More likely, I fear, is this cost-cutting is now just engrained in the culture of "management" (read: share ownership).

 

[ozstamps]

Seems like very many agree on these shortcomings this year, when it has certainly been worse than ever.

Lower service, lower benefits, WAY higher ticket prices, and a totally wrecked Velocity program - all in one year - really takes top 'Management' skills to drive away so many once loyal Elites - so fast. They are tone deaf.

To some here, Virgin are the greatest thing, since The Resurrection. HALVE the benefits, and they'd (publicly) cheer wildly. We get it.

But those diehards aside, about 65% of those voting have largely given up on Virgin in 2025 - red warning lights should be flashing wildly in there -

' Will you still earn/retain Velocity status beyond 2025? '​

 

[HS-TQE]

The internet forums / social media aren't exactly representative of the whole country as some may claim it to be. There's been some cases where the same rants across similar topics have ended up being a loud vocal minority as not all of the millions of members of both FF programs are actually active members and/or post on the internet platforms.

 

[SCM]

What so all 24 Qantas Club Lounges and a further 5 Business Lounges are terrible? VA only have 7 Club lounges across their whole network. Give me QF anyday.... At least they have ham for their toasties

To be fair I've only been to the flagship business lounges in SYD and MEL and club in Adelaide? but the international lounges are so bad and they are meant to be the best example, so why

 

[Falcs]

But those diehards aside, about 65% of those voting have largely given up on Virgin in 2025 - red warning lights should be flashing wildly in there -

It's worse than that, if you exclude the "I don't fly enough to earn status anyway" respondents it's 75% of flyers with status will be worse off.

 

[clifford]

To be fair I've only been to the flagship business lounges in SYD and MEL and club in Adelaide? but the international lounges are so bad and they are meant to be the best example, so why

As far as I'm concerned they're not that bad. Crowded maybe, but not bad (unless you're talking about the lack of natural light at MEL Intl). There are many worse airline lounges around the world, and the QF business lounges do put any VA lounge to shame (although that wouldn't be hard).

As for QF's First lounges, they compare quite well with some of the best (well maybe apart from the champagne and the attitude of some staff).

 

[justinbrett]

To be fair I've only been to the flagship business lounges in SYD and MEL and club in Adelaide? but the international lounges are so bad and they are meant to be the best example, so why

At no point has QF marketed them as Flagship. You’re thinking of AA.

They are the two intl J lounges due for refurb. BNE isn’t too bad.

A lot better than the VA international lounges

I was in SYD AMEX yesterday (after QF F, my gate was that way). Definitely worse than QF J SYD.