Apologies if this is in the wrong area, but it looked like the most appropriate? Admins, please change if so.
So I recently had to book flights to the Sunshine Coast from Canberra. As this is for work, I booked business class flights with Virgin so that if there was a change in plans, I wouldn't need to pay extra to move dates. When I booked, there was no option to book individual legs, just the trip from CBR to MCY via SYD and back again the same way. I knew that the CBR to SYD legs were with Link as normal and I knew they didnt have business class but expected that I could still make changes without any charge as the whole ticket was booked as business class.
Which is what happened - the work I was going up for had to change the date for me to come up, so now I had to push my travel dates back a week.
Went onto the Virgin Business Flyer website that I booked the flights on, and saw that I had to call to make the change, which I did. Then I was informed that because there was a leg that was on Link, and because Link only has choice fares and no flexi fares, there would be a $99 charge!
So what's the point of buying flexi/business class flights for the convenience of being able to change or move dates around if you still end up paying because one of the legs has no flexi/business option? Or is there another way to do this that I am not aware of?
So I recently had to book flights to the Sunshine Coast from Canberra. As this is for work, I booked business class flights with Virgin so that if there was a change in plans, I wouldn't need to pay extra to move dates. When I booked, there was no option to book individual legs, just the trip from CBR to MCY via SYD and back again the same way. I knew that the CBR to SYD legs were with Link as normal and I knew they didnt have business class but expected that I could still make changes without any charge as the whole ticket was booked as business class.
Which is what happened - the work I was going up for had to change the date for me to come up, so now I had to push my travel dates back a week.
Went onto the Virgin Business Flyer website that I booked the flights on, and saw that I had to call to make the change, which I did. Then I was informed that because there was a leg that was on Link, and because Link only has choice fares and no flexi fares, there would be a $99 charge!
So what's the point of buying flexi/business class flights for the convenience of being able to change or move dates around if you still end up paying because one of the legs has no flexi/business option? Or is there another way to do this that I am not aware of?
