Who else still holds the Citibank Free For Life Premier Card?

[PLANT]

So the old Citi website has closed.
So for those completed the mycard account online.
What is the process to compete?
What is this 2 step authorization?
Is it different to accessing Citi account?
All direct debit continue without updates?
Is there anything to be aware of other than a new ID number?

My CITI card via wallet did stop working 18th Nov for a few days, even though Citi customer service said nothing wrong with account/card, near the transfer dates. Still have Citi card showing in wallet and working. Once I get access to this mycard will the wallet card change to mycard?

Edit: Just looked at wallet details and in the back end says mycard!

 

[Chicken]

Response i got, in which i replied - so in a stalemate

Please just stop contacting NAB.

So the old Citi website has closed.
So for those completed the mycard account online.

It done mine, took like 5 minutes, including using KeePass to generate new password

What is the process to compete?

Have you read your e-mail, dated 2025-11-24 with subject "The new MyCard App and MyCard Online are now live"? Your new ID is there.

All direct debit continue without updates?

This e-mail has a link to a specific migration page. Have you read that page? More specifically, on that page, under FAQ, in General tab, it has a question:

"Are there any changes to Easi-Pay or direct debits?"

Have you read the answer to this question?

 

[Legoman]

Have you read that page?… Have you read the answer to this question?

But reading is hard. I'm Gen-Z and I haven't got the time to read anything. If the answer's not in the form of a Tiktok video, then it's not worth my time. Can't you just do all this for me?

 

[Chicken]

But reading is hard. I'm Gen-Z and I haven't got the time to read anything. If the answer's not in the form of a Tiktok video, then it's not worth my time. Can't you just do all this for me?

This is actually not the worst. There is a washing machine forum and people are even worse, they haven't read any e-mail from Citi at all, not the last 6 months ...

 

[PLANT]

I thought I would ask to see if it was simple process or completed easily by others before attempting.
Seems other than the new password and two txts for verification it happens smoothly.
Now I understand that we get an email and have go to mycard page to get the statement, as no longer attached to email.
Also if you have another Citi Free card attached to a Citi Free account for billing that is not the same as "an attached card" to your account?
Hence no new fee will be charged?

 

[gizzard]

I don't seem to have received any bonus points for online payments as I used to before the transition.

Has anyone else?