Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!Our site contains tons of information that will improve your travel experience.Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS. Once registered, this box will disappear. And you will see fewer advertisements :)
As above. Is is possible to split the family group up into two, as this may be easier to find tickets. Be flexible, and consider redeeming points on other oneworld carriers. I'd skip the internet and speak directly to the service desk... it's almost always better.
Depending on where you live, you might find more availability for award seats ex-BNE with the new direct flights to LAX.
Also, a trick that I have used (but it is more expensive use of points) is to book and ticket the separate sectors of a flight (i.e. BNE/LAX on QF 26 I'd book BNE/AKL then AKL/LAX) as sometimes you can score U seats on one or the other - but generally you need to have B class or above to do that.