Thanks for reaching out! It appears that you had your trip when surge pricingwas in effect.
With surge pricing, Uber rates increase to get more cars on the road and ensure reliability during the busiest times. When enough cars are on the road,prices go back down to normal levels. It’s important to know that you’ll always be notified in big, bold print if surge pricing is in effect. When rates are more than double, the surge confirmation screen also requires you to type in the specific surge multiplier to ensure you understand what rates to expect.
It is absolutely within your right to choose not to ride during that increasedpricing. Our entire team is currently working very hard to ensure there is enough supply on the roads to avoid surge pricing.
You also have the option to enter a fare estimate with the surge pricing. This way, you know the exact amount you will pay before you confirm the ride.