What's up with Qantas?

[fairhsa]

Was supposed to be flying to Launceston today. After sitting around for hours, they CANCEL the flight just a few minutes before boarding is due to start, citing "engineering issues". Another affected lady says they do this ALL THE TIME for launceston. Earlier this week, I flew from Hobart to Melbourne - TWO HOURS LATE (much less than the actual flight time). Does Qantas just not understand that people from Tasmania also have connections and a life? For this Launceston, flight, they put me on Jetstar in FIVE HOURS TIME. I have since changed to Hobart where my husband will pick me up and we will drive. Perhaps it will save an hour. Perhaps not, since the Hobart flight likely to be delayed too. What a complete clusterfuck. Why did the Government bail on enforcing compensation for these kind of delays and who can I write to suggesting they rethink this? Unless someone sticks a bomb up their backside, they are not going to change.