What do you like most about Qantas?

[Mattg]

Qantas has been my airline of choice for many years. I know people often complain about the inconsistency, but my experience is largely opposite.

I think the thing I love most is actually the consistency - you know what to expect, and > 99% of the time it's delivered. You know that you'll receive friendly service. You know you'll get a decent snack/meal. And you know that you'll be looked after if something goes wrong. I can't say the same about many other airlines around the world.

 

[medhead]

I love that the adelaide qantas club has pre-made coffees waiting for me at 5 am.

Used to be great when they also served pre made toasted sandwiches. Perhaps no longer doing the sangas is one for the other thread

 

[whughes3]

The customer service can be first rate! I put in a complaint via the QF website on Sunday 28/2 concerning problems I had with IFE on my previous 2 flights (by chance I had been in the same seat on the same plane twice and had the same problem both times). By midday the next day I got a phone response with an apology and dollop of extra points as compensation (which I had not requested). Nice!

 

[Colin 2905]

If you flew to PER via ADL or SYD you would get more SCs (and maybe even points depending on who pays the fare) and might even get to SG. :mrgreen:

And if you fly via SYD or MEL you might score an A330 instead of a B737.

I'm probably going against the grain here, but I value time and convenience more than points and SC's. Aircraft type isn't a huge concern, as long as it's reasonably comfortable and not a turboprop.

Mrs 2905 has mobility issues and often requires wheelchair assistance, so the more direct the better in that regard too.