Rather annoyed at the parking system at a certain shopping centre.
They say that parking after 5 pm is free of charge, every day. Otherwise, 3 hours free parking before they start charging. Naturally, as you do, the amount of time you park at the centre is coughulative per day (to stop cheesing the system by, say, parking for 2 h 50 m, then exiting, then re-entering to get more free parking).
So I park at around 4.50 pm, thinking that it's just 10 minutes. Normally, that would be a free parking period anyway. Once it hits 5 pm, all in the clear. Pretty standard practice as well with council parking meters (e.g. if you park within 15 minutes of the end of charged, metered parking, you just register for free parking up to the end of charged parking, then that's it - go on your merry way).
I eventually leave at around 9 pm. Get charged at the boom gate. Press the call service button in order to start a conversation to dispute the charge. Rings for 2 minutes without answering. Three cars behind me - no choice - paid the parking to get out, with the call still "ringing" when I left.
Write to complain. Am told that in order to get the parking for free after 5 pm, one must enter after 5 pm. In addition, that must be your first entry to the centre for the day.
If this doesn't scream ridiculous.... or am I missing a key rationale here as to why their rules must be in place?