The Fustercluck that is MEL Airport Arrivals pickup at T1/2/3. No wonder touts have business there. The whole thing needs nuking and start again. OK, maybe I'm spoilt with Changi, but I think if you had to design a pick up area for an airport of MEL's passenger levels, it would be a good start to take MEL and do the exact opposite.
On Thursday night faced with a long, slow moving Uber queue we opted for Didi which was also about $7-8 less. The problem is we did not heed my own advice to always book Didi from T4 (my excuse we had a fair bit of luggage, a pathetic excuse really). It took about 20-25 mins, mind you someone we pegged in the Uber queue only got into their Uber a few mins before us.
Traffic into the pickup area was devastatingly slow. People park there forever, instead of just 1-2 mins, they're sitting there for 10 mins and "authorised officers" do absolutely nothing, although if they did, they'd probably be subjected to intimidation.
And then there's the pedestrian crossing at the entrance to the area which blocks traffic flow in two ways - when pedestrians are crossing (of course), but noticed a new trick that people actually stop there for short periods as well. They just sit there even when pedestrians aren't crossing - presumably waiting for a spot to wait park in. We saw this happening several times. On one occasion two vehicles doing this just stayed there for about 3 mins before they moved - even though plenty of times with no pedestrians crossing. Meanwhile blocking other vehicles from having access, and I suspect jamming traffic back beyond the traffic lights. Just selfish a##@holes. One I think even was a taxi-van.