- Jun 15, 2019
I think it was Launceston 1997 for me and they used a small tractor to pull the cart overTry 2004. I moved to Hobart in 2004 and I remember thinking “what have I done?” as I watched my luggage arrive on the back of the cart.
Still, it was efficient.
My bags turned up this morning, hooray. However...what are people's thoughts on this, issue for Qantas or best to go to Samsonite?[UPDATE]. Just got a call to say they have my bags, they were just brought in. 90 minutes after the flight landed...passengers can't have been happy!
Buy some air tags. Always have medication in carry onhad exactly that today in my aisle seat. I was about to point it out when he all of a sudden retracted his elbow.
What cheeses me off is when Qantas delivers me to my destination without my bags, doesn't give me a reference number at the airport because they have no info, and then no-one in the contact centres can help me because I don't have a reference number. It was farcical today:
- baggage services only know my bags didn't make it because I told them, they had no info but said I would get a call with a reference number within 20 minutes so I should head to my destination
- no call after 90 minutes so I contact them, 30 minute wait to be told they can't help without a reference number, and said that I should send an email form to customer care as the only way to get a reference number, will reply in 24-48 hours. Says they have no way to contact the airport to get info directly.
- fill in the web form and get a priority customer service number to call for urgent issues
- call the customer service priority number, wait again, get a person that says they can't help without a reference number. Says they are in reservations. Said they will get a supervisor to call me within 20 minutes. No call.
- I ring the airport directly, go through the menus, get put back through to national contact centre in Qantas
- I ring the airport management, they give me the number for Qantas front desk at the airport. They say they have found the bag tag reference, that I should check online for updates
- Online page says they only have 2 of 4 bags. "Still searching" for the others.
- Call MCY again, they say there is no info on where my bags are. They may or may not arrive on the next flight. They'll call me if they arrive. But the courier doesn't work after 9pm, so if I want them I have to come back to the airport (90 min return trip)
- Flight arrives, 30 minute later have not heard, try MCY again. Recorded message.
- Try again 10 minutes later, phone gets answered. Still unloading the flight !!?? Says that even if my bags are there, the airport is closing and she will be going home. Tells me to "call back at 5am".
In the meantime my wife doesn't get access to her specialist medication and there is no way I can find a compounding chemist up here. Lesson there about what to put in carry-on.
*How is it in this day and age that they can't even tell me where my bags are?* They have Qantas bag tags which I thought were automatically scanned along the way...
[UPDATE]. Just got a call to say they have my bags, they were just brought in. 90 minutes after the flight landed...passengers can't have been happy!
Yes this x5! So infuriating. And they seem quite put out when I point out that they could be a scammer.Worse, when a company rep cold calls you (say a bank or insurer etc) and asks you to identify yourself and give them your DoB, account # etc etc. Yeah - ya reckon?
And worse, when I say "I don't give that info to old callers - please identify yourself" they either a) decline or b) acknowledge that its bad practice to ask (encourage) people to give cold calls their personal info - but (the company) does it anyway!
And still happens for “premium cabin baggage” on the dash 8 services in Canberra.People standing next to the carousel. I still remember the time before we had carousels, you had to retrieve your luggage directly off the cart/trolley which was driven direct to the baggage claim area from the plane
I’m in no way any sort of psychologist, nor whatever you call someone who studies cultures. Bad-place-of-choice, I’m not actually perceptive in any way, what’s going on?What cheeses me off is Motorcycle riders in Thailand hogging my blind spot on the left hand side when I am doing tight left turns.
Some roads are so narrow you're almost hugging the gutter and funny enough some dope on a motorcycle is trying to get past on the inside.
There's a reason Thailand has the worst road statistics per capita in the world. Some say they're aggressive. I'd say there's a lot more stupidity than necessary when they get behind the wheel of a car or motorcycle.
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Ditto!Is this really a rarity? I get about 3-6 of these a day! I never say "hello" when answering a number I don't recognise, because most of them are fake numbers being spoofed by call-centres in India, and me not saying anything seems to make most auto-dialling systems drop out.