What changes would you make to the Qantas Booking site?

[sjd]

One for the new app and also the website. On you day of departure a link from your booking details to the flight status. On the app this would be a fast way to bring up gate and delay or boarding info (useful for when you are sitting in the J lounge with a nice view but no handy screens). Also saves having to renter info to check flight status when that info is already in the booking details.

 

[cambriamarsh]

Also ability to do mixed class bookings, eg Y AKL-DXB, PE to LHR on the website.

cheers

 

[opusman]

I would like an "enhancement" to seat preferences. Even as a WP the most detailed I can specify is "aisle,forward", but why can't I say list my 5 favourite seats (or even rows) and have them auto-allocated if/when available? Instead of just opening up more rows at T-80, why can't my profile specify "4C on a 737" and have that auto-allocated at T-80 if it becomes available?

 

[anat0l]

It works like it used to.

 

[medhead]

Well from my wish list.

login mid booking is back.
There is a modify search button - saves using the "back" button
The back button works.

 

[anat0l]

There is a modify search button - saves using the "back" button
The back button works.

The modify button is pretty much the same as the previous site in clicking "Start Over".

 

[gizzard]

Change it so it doesn't show this when I try and log in to my FF page:

[h=1]Sorry[/h] The site is experiencing difficulties at present. We apologise for the delay and will endeavour to restore operations as soon as possible. Please try again in a short while. In the meantime you can contact us on 13 13 13 within Australia or your nearest Qantas office for all other enquiries.
Thank you for your patience.

 

[medhead]

The modify button is pretty much the same as the previous site in clicking "Start Over".

Not really. Start over reset date fields and such. Modify does not. Also start over never worked for me, instead giving an error. Modify works.

 

[puppysparkes]

Given I am not a blind person, reducing the way the flights are displayed since the overnight change. The previous layout allowed you to get a good overview, now you have to scroll through ALL the options. This is painful and annoying for those who have large monitors.

 

[eastwest101]

Given I am not a blind person, reducing the way the flights are displayed since the overnight change. The previous layout allowed you to get a good overview, now you have to scroll through ALL the options. This is painful and annoying for those who have large monitors.

I agree with that opinion - too much empty space in my opinion. It would have also been nice to be able to view J and Y class fares on the same page......

 

[defurax]

Given I am not a blind person, reducing the way the flights are displayed since the overnight change. The previous layout allowed you to get a good overview, now you have to scroll through ALL the options. This is painful and annoying for those who have large monitors.

As a temporary fix may I suggest you use "Ctrl" + "-" on your keyboard to get a more global view. I also hope they reduce the font size...looks a bit ridiculous

 

[puppysparkes]

As a temporary fix may I suggest you use "Ctrl" + "-" on your keyboard to get a more global view. I also hope they reduce the font size...looks a bit ridiculous

Cheers that's a little better.

 

[puppysparkes]

I agree with that opinion - too much empty space in my opinion. It would have also been nice to be able to view J and Y class fares on the same page......

I suspect the empty space will feature advertising in the coming weeks.

 

[Rox]

By the time I have saved enough more points for an P+P award booking, I will need the print this big

 

[anat0l]

Given I am not a blind person, reducing the way the flights are displayed since the overnight change. The previous layout allowed you to get a good overview, now you have to scroll through ALL the options. This is painful and annoying for those who have large monitors.

Apparently the new open-ish design is supposed to be much more friendly to tablets (smaller screens, but too big / wrong aspect to use the mobile site), i.e. the bigger boxes are bigger targets for people to tap options.

People who use tablets may want to comment if, visually at least, they are having an easier time reading the website.

 

[Mr_Orange]

Apparently the new open-ish design is supposed to be much more friendly to tablets (smaller screens, but too big / wrong aspect to use the mobile site), i.e. the bigger boxes are bigger targets for people to tap options.

People who use tablets may want to comment if, visually at least, they are having an easier time reading the website.

I can later on, when I'm back from work and give the new site a test drive on my Nexus 7. For now, I think the usability of the new site is better. It flows from input to input automatically (as per JQ site), it remembers your selections and doesn't reset the entire search form every time you change your mind and even remembers search criteria when you go to log in.

One piece of idiocy, is on the page where you get to select 'Use P+P'. It is greyed out if you are not logged in and pops up a message saying you need to be logged in to use P+P. Fair enough, but why not pop up a log in box? Since there is nowhere on that page to log in, one has to navigate back to the homepage, log in and then complete the search and select flights again (but at least search criteria is retained).

For international bookings, I also don't see why there can't be option to see all fare classes on the one page, i.e. Red eDeal through to First.

 

[Isochronous]

The new booking engine is terrible. I found the old one much better to use!

 

[defurax]

For international bookings, I also don't see why there can't be option to see all fare classes on the one page, i.e. Red eDeal through to First.

It's to hide the fact that sometimes PE is cheaper than Y on SYD-HKG...

 

[Mr_Orange]

Just tried out the new site with Firefox on my Nexus 7. It is definitely easier than before to input the search criteria and then select flights. The big scrolling box of departure and arrival ports is still a bit coughbersome to navigate by touch screen.

 

[Awesom Andy]

Not a tablet, but on my netbook here, I think I would prefer the old version. I now have to scroll twice as much just to do the same stuff.